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- Tasks: Lead MAC & PC support, train junior engineers, and manage new equipment setups.
- Company: Join a vibrant creative agency in Central London working with top entertainment and retail brands.
- Benefits: Enjoy a fun office environment and the chance to work on exciting projects.
- Why this job: Perfect for tech-savvy creatives looking to blend IT support with their passion for media.
- Qualifications: Strong MAC & PC support skills, Adobe Creative Suite experience, and AV technology knowledge required.
- Other info: Opportunity to lead projects and improve workflows with a new support desk system.
The predicted salary is between 21600 - 33600 £ per year.
MAC & PC Support Technician required by an expanding creative company based in Central London, near St Paul\’s Station in a fresh and fun agency that works with large entertainment and retail brands across the world to help them deliver advertising, branding, retail marketing and much more. This is an office based role. The successful PC & MAC Technician will report to the Group IT Director and will take the lead on the support and training of the Junior Engineers which include the media team and 3d creative team. You will also be working directly with the HR team, ensuring that any new starters within the company have the correct equipment, installing any new systems that are needed and upgrading current workstations. You will also work as the Lead Technician on the up-and-coming projects, including the rollout of a support desk ticketing system to improve workflows and improve SLAs. This role will probably suit someone who has worked on the creative side of marketing and media companies previously who has become a techy and moved into IT Support. Essential Skills and Experience: – Strong PC MAC Support Skills – Adobe Creative Suite – Strong AV technology knowledge – 3D Software and rendering tools – configuring MAC and Windows machines – Experience dealing with VPN\’s – Experience with Jamf or similar MDM Software including Intune – An understanding of plugin licen…
MAC & PC Support, Adobe Creative Suite, London, 42k employer: Langley James
Contact Detail:
Langley James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC & PC Support, Adobe Creative Suite, London, 42k
✨Tip Number 1
Make sure to highlight your experience with both MAC and PC support in your conversations. Since this role requires strong technical skills, be prepared to discuss specific challenges you've faced and how you resolved them.
✨Tip Number 2
Familiarize yourself with the Adobe Creative Suite and any relevant AV technology. Being able to speak confidently about these tools will show that you understand the creative side of the business and can effectively support the teams.
✨Tip Number 3
Since you'll be working closely with junior engineers and HR, emphasize your teamwork and communication skills. Share examples of how you've successfully trained others or collaborated on projects in the past.
✨Tip Number 4
Research the company culture and values before your interview. This will help you align your responses with what they are looking for and demonstrate that you're a good fit for their fun and creative environment.
We think you need these skills to ace MAC & PC Support, Adobe Creative Suite, London, 42k
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience with MAC and PC support, especially in creative environments. Mention any specific projects or roles where you provided technical support to media or creative teams.
Showcase Technical Skills: Clearly list your technical skills related to the Adobe Creative Suite, AV technology, and 3D software. Provide examples of how you've used these tools in previous roles to solve problems or improve workflows.
Tailor Your CV: Customize your CV to reflect the job description. Use keywords from the listing, such as 'support desk ticketing system' and 'VPNs', to ensure your application stands out to hiring managers.
Craft a Strong Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for working in a creative agency. Mention your understanding of the role's responsibilities and how you can contribute to the team.
How to prepare for a job interview at Langley James
✨Showcase Your Technical Skills
Be prepared to discuss your experience with both MAC and PC support. Highlight specific instances where you've resolved technical issues, especially related to Adobe Creative Suite and AV technology.
✨Demonstrate Leadership Experience
Since this role involves training junior engineers, share examples of how you've led teams or mentored others in previous positions. This will show that you can take charge and support your colleagues effectively.
✨Familiarize Yourself with the Company Culture
Research the creative company and its projects. Understanding their work with large entertainment and retail brands will help you align your answers with their values and demonstrate your enthusiasm for the role.
✨Prepare for Scenario-Based Questions
Expect questions about how you would handle specific technical challenges or project rollouts, such as implementing a support desk ticketing system. Think through your problem-solving process and be ready to articulate it clearly.
