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- Tasks: Become an IT Support Apprentice and gain hands-on experience in tech support.
- Company: Partnership Education is dedicated to empowering the next generation through innovative training.
- Benefits: Enjoy flexible working hours, valuable training, and a supportive learning environment.
- Why this job: Kickstart your tech career with real-world skills and a vibrant company culture.
- Qualifications: No prior experience needed; just a passion for technology and a willingness to learn.
- Other info: This apprenticeship offers a unique chance to work with cutting-edge tools and technologies.
Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an
IT Support Apprentice , where you\’ll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the
AZ-900 Azure Fundamentals
to boosting your confidence with
Confident Communication , and sharpening your people skills in
Customer Service Fundamentals , this role is your fast-track entry into the IT industry.
Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support.
Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, you\’ll work alongside a skilled and supportive team that\’s passionate about empowering educators and students through reliable, future-ready technology.
What You\’ll Be Doing While working towards your
Level 3 IT Support qualification
with
Baltic Apprenticeships , you\’ll:
Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out hardware and software repairs in a fully-equipped workshop Install and configure hardware and software across client sites Maintain detailed network documentation and reports Support project needs by sourcing IT equipment Attend on-site visits to assist schools directly You\’ll receive full training and mentorship from both your workplace and the expert team at Baltic.
Salary, Hours & Benefits
£14,772 annual salary 37.5 hours per week , Monday to Friday, 9am-5pm 23 days holiday Private healthcare ,
pension contributions ,
employee assistance programme , and
life assurance Mileage allowance
– 45p per mile for travel outside your regular commute A
structured training and progression plan
within the company Potential of an annual bonus! What We\’re Looking For
A keen interest in IT and problem-solving Experience building a PC Full UK Drivers Licence and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude Your Training with Baltic This apprenticeship is more than just a qualification – it\’s your launchpad into the IT world. You\’ll complete:
AZ-900 Azure Fundamentals
– a foundational cloud computing certification Confident Communication
– develop self-awareness, body language, and digital presence Customer Service Fundamentals
– learn how to understand user needs, resolve conflict, and build professional relationships Ready to Apply? Click \”Apply\” and send us your CV! Once received, you\’ll be invited to a friendly chat with our recruitment team, followed by a formal interview with the employer if shortlisted.
Eligibility You must have the right to work in the UK and hold valid residency status.
INDIT2 TPBN1_UKTJ
IT Apprenticeship employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship
✨Tip Number 1
Familiarise yourself with the key technologies mentioned in the job description, such as Azure. Having a basic understanding of cloud computing and the AZ-900 certification will show your enthusiasm and readiness to learn.
✨Tip Number 2
Practice your communication skills! Since the role emphasises 'Confident Communication', consider engaging in mock interviews or group discussions to enhance your ability to articulate your thoughts clearly and confidently.
✨Tip Number 3
Network with current IT professionals or apprentices. Join online forums or local meetups to gain insights into the industry and potentially get referrals that could help you stand out during the application process.
✨Tip Number 4
Showcase your passion for technology through personal projects or relevant hobbies. Whether it's building a website, troubleshooting tech issues for friends, or contributing to open-source projects, these experiences can demonstrate your commitment and initiative.
We think you need these skills to ace IT Apprenticeship
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the IT Apprenticeship. Understand the key responsibilities and required skills, such as familiarity with Azure Fundamentals and communication skills.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the apprenticeship. Emphasise any tech-related projects or coursework, and showcase your enthusiasm for IT.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for technology and your eagerness to learn. Mention specific aspects of the apprenticeship that excite you and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Passion for Tech
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or experiences that highlight your interest in IT, as this will demonstrate your commitment and eagerness to learn.
✨Familiarise Yourself with Azure Fundamentals
Since the role involves mastering the AZ-900 Azure Fundamentals, take some time to review the key concepts and terminology. Being able to discuss these topics confidently will show that you are proactive and ready to dive into the training.
✨Practice Confident Communication
Effective communication is crucial in IT support roles. Prepare by practising how to explain technical concepts in simple terms. This will not only help you in the interview but also in your future interactions with clients and colleagues.
✨Demonstrate Your People Skills
IT support often requires strong interpersonal skills. Think of examples from your past experiences where you've successfully worked with others or resolved conflicts. Sharing these stories will illustrate your ability to work well in a team and handle customer interactions.
