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- Tasks: Fix AV faults and ensure client systems run smoothly in corporate and hospitality settings.
- Company: Join a friendly AV integrator focused on top-notch customer satisfaction.
- Benefits: Enjoy training opportunities and potential for travel across Europe.
- Why this job: Work hands-on with cutting-edge AV technology while keeping clients happy.
- Qualifications: Experience with audio/video systems and control systems is essential; programming knowledge is a plus.
- Other info: Must be based in the UK or have a valid working visa; no sponsorship available.
The predicted salary is between 36000 - 60000 £ per year.
Are you a top Audio Visual / Videoconference field engineer looking for a new working environment? This role is based in London or the home counties and involves visiting end-user clients in the City, greater London, and further afield.The main aspects of this position include fixing faults (service) and completing preventative maintenance checks for blue-chip clients. You will need excellent fault diagnostics skills to identify problems in integrated AV / VC systems, ranging from simple connector issues to more complex problems.Hands-on skills are essential, and you must work efficiently while keeping clients happy and informed. You will also be responsible for completing paperwork on time.To be considered, you must have previous experience with audio and video, as well as control systems. Familiarity with DSP / Bi-Amp / QSC, Qsys, and Dante is also required.The role offers training and development in industry-related courses, as well as opportunities for upward promotion within the company for candidates who demonstrate aptitude and willingness to develop.Please note that no sponsorship is offered, and you must be in the UK or have the appropriate working visa to be considered.Key skills and technologies include AV, AVIXA, Crestron, Dante, QSYS, control networking, and videoconferencing.
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AV Field Service Engineer employer: Creative Personnel
Contact Detail:
Creative Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Field Service Engineer
✨Tip Number 1
Network with professionals in the AV industry. Attend local events or join online forums where you can connect with other AV engineers. This can lead to valuable insights and potential job leads.
✨Tip Number 2
Showcase your hands-on skills by preparing a portfolio of past projects. Include detailed descriptions of the systems you've worked on, the challenges you faced, and how you resolved them. This will demonstrate your problem-solving abilities to potential employers.
✨Tip Number 3
Stay updated on the latest AV technologies and trends. Familiarise yourself with popular systems like Crestron and QSYS, as well as emerging technologies in the field. This knowledge can set you apart from other candidates.
✨Tip Number 4
Prepare for interviews by practising common technical questions related to fault diagnostics and AV systems. Be ready to discuss specific scenarios where you've successfully resolved issues, as this will highlight your expertise and customer service skills.
We think you need these skills to ace AV Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with audio and video systems, fault diagnostics, and any relevant programming skills like Crestron or DSPs. Use specific examples to demonstrate your hands-on skills and customer satisfaction focus.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the AV industry and your ability to work efficiently under pressure. Mention your willingness to travel and your commitment to maintaining high standards of service.
Highlight Relevant Experience: In your application, emphasise your previous roles in the AV field, particularly those involving integrated systems and client interaction. Detail any training or certifications you have that are relevant to the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure all information is clear and professional, as attention to detail is crucial in this role.
How to prepare for a job interview at Creative Personnel
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with AV systems, including fault diagnostics and troubleshooting. Highlight specific examples where you've successfully resolved issues in integrated AV systems, as this will demonstrate your expertise and problem-solving abilities.
✨Emphasise Customer Satisfaction
Since the role focuses on maintaining high standards of customer satisfaction, be ready to share instances where you've gone above and beyond for clients. This could include how you communicated effectively during service calls or how you ensured clients were informed throughout the process.
✨Demonstrate Your Willingness to Learn
The company values candidates who show an aptitude for development. Discuss any relevant training or courses you've undertaken, especially in programming or control systems like Crestron or DSPs. Express your enthusiasm for further training opportunities that the company offers.
✨Prepare for Travel Questions
As the position involves European travel, be ready to discuss your flexibility and willingness to travel. Share any previous experiences you have had with travel in a work context, and how you managed your time and responsibilities while on the road.
