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- Tasks: Lead a dynamic team, manage inventory, and ensure top-notch customer service.
- Company: Join Gong Cha Scarborough, a vibrant retail business known for its delicious bubble tea.
- Benefits: Enjoy a competitive salary of $28.50/hour and a fun, fast-paced work environment.
- Why this job: Perfect for those who thrive under pressure and want to develop leadership skills in retail.
- Qualifications: Must have 2-3 years of experience and a college diploma or equivalent.
- Other info: This is a full-time, permanent position with various shifts available.
Posted onJuly 29, 2025 by Employer details GONG CHA SCARBOROUGH
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retail store supervisor
Posted onJuly 29, 2025 by Employer details GONG CHA SCARBOROUGH
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Job details
Education: College/CEGEP. or equivalent experience. Work site environment: Non-smoking. Air conditioned. Work setting: Retail business. Tasks: Supervise staff (apprentices, stages hands, design team, etc.). Hire and train or arrange for training of staff. Order merchandise. Establish work schedules. Sell merchandise. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Manage cash. Conduct performance reviews. Supervise office and volunteer staff. Supervision: 1 to 2 people. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Screening questions: Are you available for shift or on-call work?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you have previous experience in this field of employment?. Experience: 2 years to less than 3 years.
- Location Scarborough , ON M1P 0B1
- Work location On site
- Salary $ 28.50 HOUR hourly / 35 hours per week
- Terms of employment Permanent employment Full time
- Day, Night, Shift
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3364950
- Scarborough, ON
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
- Non-smoking
- Air conditioned
Work setting
- Retail business
Responsibilities
Tasks
- Supervise staff (apprentices, stages hands, design team, etc.)
- Hire and train or arrange for training of staff
- Order merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
- Manage cash
- Conduct performance reviews
- Supervise office and volunteer staff
Supervision
- 1 to 2 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2025-08-12
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Report a problem with this job posting * What’s wrong? This job posting contains incorrect information Inaccurate salary Inaccurate job title Link to full job posting / Expired or closed job posting Email Provide more details: Report potential misuse of Job Bank
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The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.
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retail store supervisor employer: GONG CHA SCARBOROUGH
Contact Detail:
GONG CHA SCARBOROUGH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land retail store supervisor
✨Tip Number 1
Familiarise yourself with the retail environment, especially in fast-paced settings. Understanding the dynamics of a busy store will help you demonstrate your ability to thrive under pressure during interviews.
✨Tip Number 2
Highlight any previous supervisory experience you have. Be ready to discuss specific examples of how you've successfully managed teams, resolved conflicts, or improved sales in past roles.
✨Tip Number 3
Research GONG CHA and their product offerings. Showing that you know their menu and values can set you apart and demonstrate your genuine interest in the position.
✨Tip Number 4
Prepare for questions about inventory management and staff training. Think of strategies you've used in the past to keep stock organised and how you've approached training new employees effectively.
We think you need these skills to ace retail store supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any supervisory roles. Emphasise skills like staff training, inventory management, and customer service.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your experience in hiring and training staff, managing cash, and resolving customer complaints.
Showcase Relevant Experience: In your application, clearly outline your previous experience in retail, especially if you have worked in fast-paced environments. Use specific examples to demonstrate how you've successfully managed teams or handled challenging situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a supervisory role.
How to prepare for a job interview at GONG CHA SCARBOROUGH
✨Know the Role Inside Out
Make sure you understand the responsibilities of a retail store supervisor. Familiarise yourself with tasks like staff supervision, inventory management, and customer service. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to lead a team effectively. Prepare examples from your past experience where you've successfully managed a team, resolved conflicts, or trained new staff. Highlighting these skills will show that you're ready for the challenges of the position.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or managing supply shortages. Think through your responses in advance, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
