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- Tasks: Evaluate luxury brands by assessing customer experiences and providing feedback.
- Company: Join CXG, a leader in customer experience, working with iconic luxury brands.
- Benefits: Enjoy flexible assignments, competitive compensation, and potential reimbursement for purchases.
- Why this job: Make an impact in the luxury market while exploring your passion for premium brands.
- Qualifications: Must be 18+, a current customer of luxury brands, and detail-oriented.
- Other info: No prior experience needed; just bring your honest feedback and enthusiasm!
About the Role As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility – each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Our Luxury Partners Fashion & Couture
Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
Guerlain, Sephora, L\’Oréal, Givenchy
Automotive
Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing Choose your assignments – align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
Observe carefully – check the ambiance, service quality, and overall customer experience.
Provide honest feedback – use our platform to share your observations through questionnaires.
Perks of the Role Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we\’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Eligibility Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
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Become a Luxury Brand Evaluator in London & Mayfair, UK- Apply Now employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Become a Luxury Brand Evaluator in London & Mayfair, UK- Apply Now
✨Tip Number 1
Familiarise yourself with luxury brands and their customer service standards. Understanding what makes a brand like Louis Vuitton or Prada stand out will help you provide valuable feedback during your evaluations.
✨Tip Number 2
Network with other evaluators or professionals in the luxury sector. Engaging with others who share your passion can provide insights into the role and may even lead to recommendations or tips on how to excel in your evaluations.
✨Tip Number 3
Stay updated on current trends in the luxury market. Being knowledgeable about recent launches, collaborations, and brand news will enhance your credibility as an evaluator and improve the quality of your feedback.
✨Tip Number 4
Practice your observational skills by visiting luxury stores or engaging with premium brands. Take notes on your experiences, focusing on aspects like service quality and store ambiance, which will prepare you for the evaluations you'll conduct.
We think you need these skills to ace Become a Luxury Brand Evaluator in London & Mayfair, UK- Apply Now
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Luxury Brand Evaluator entails. Familiarise yourself with the responsibilities, such as assessing customer experiences and providing feedback on luxury brands.
Tailor Your CV: Highlight any relevant experience or skills that align with the role. Emphasise your passion for luxury brands and customer service, even if your background is in a different field.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the luxury industry. Share specific examples of your experiences with luxury brands and how they have shaped your understanding of customer service.
Follow Application Instructions: Ensure you follow all application instructions provided by CXG. This includes submitting your application through the correct platform and providing all necessary information to avoid any delays.
How to prepare for a job interview at Cxg
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for luxury brands during the interview. Share personal experiences with premium products and how they have influenced your perception of customer service in the luxury sector.
✨Demonstrate Attention to Detail
As a luxury brand evaluator, attention to detail is crucial. Prepare examples of situations where you noticed small details that made a significant impact on your experience, whether in retail or other settings.
✨Familiarise Yourself with the Brands
Research the luxury brands mentioned in the job description, such as Louis Vuitton and Prada. Understanding their values, customer service standards, and product offerings will help you answer questions more effectively and show your commitment.
✨Prepare Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the company. This shows your genuine interest and helps you understand how you can contribute to enhancing customer experiences.
