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For Companies At a Glance
- Tasks: Engage with customers, manage inquiries, and guide them through the purchase process.
- Company: Join Essex Ford, a leading dealership in Romford, part of the Allen Motor Group.
- Benefits: Enjoy a competitive salary, uncapped commission, company car, and fantastic discounts.
- Why this job: Kickstart your automotive career in a supportive environment with great earning potential.
- Qualifications: No experience needed; just bring your passion for customer service and communication skills.
- Other info: Flexible working hours and opportunities for career progression await you!
The predicted salary is between 22770 - 46000 £ per year.
Overview
Allen Motor Group are currently looking to employ a Sales Advisor to join our Ford dealership in Romford. This role is all about loving our customers – you’ll be managing and assisting with both face to face and digital enquires to make sure that they drive away in the right product.
This position is offered on a 5-day, 42 hour working week, with a £22,770 basic salary + uncapped commission, bonus and company car, reporting to the Sales Manager. The job involves sales targets, and our average Sales Advisor earned £46,000 last year.
Location: Romford, Essex, United Kingdom. Post date: 4 days ago. Closing date: 06/10/2025. Job reference: DS1391492RomSARF.
Responsibilities
- Handle inbound and outbound enquiries via email, telephone and digital channels
- Meet personal and team-based sales targets
- Guide customers through the whole purchase process, advising on extended warranty, accessories, and financial products
- Adhere to industry rules and regulations regarding the sale of financial products and insurance
Qualifications and Skills
- No prior automotive sales experience required; applications from those starting their automotive career are welcome
- A passion for providing amazing customer service
- Great selling and influencing skills
- Strong communication abilities
- A full UK driving licence
- An appreciation of the importance of the sales process
What’s in it for you? Benefits
- Company car
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOTs, services and parts
- Life assurance benefit, at no cost to yourself
- Retailer discount portal with discounts from some of the UK’s biggest retailers
- Up to £1,000 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group
- High achiever related prizes/experiences
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
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Sales Advisor - Romford Ford employer: Essex Ford
Contact Detail:
Essex Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Romford Ford
✨Tip Number 1
Familiarise yourself with the Ford brand and its products. Understanding the features and benefits of the vehicles will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Role-playing different customer scenarios can help you feel more confident when interacting with potential buyers.
✨Tip Number 3
Network with current or former employees of Allen Motor Group. They can provide valuable insights into the company culture and what it takes to succeed as a Sales Advisor.
✨Tip Number 4
Prepare to discuss your approach to customer service during the interview. Think of examples where you've gone above and beyond to help someone, as this aligns with the role's focus on customer satisfaction.
We think you need these skills to ace Sales Advisor - Romford Ford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Advisor role. Emphasise your customer service abilities, communication skills, and any sales experience, even if it's from a different industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention why you want to work at Essex Ford specifically and how you can contribute to their team. Personalise it to reflect your understanding of the role.
Highlight Key Attributes: In your application, focus on the key attributes mentioned in the job description, such as your ability to influence and sell, your communication talent, and your appreciation for the sales process. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at Essex Ford
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, even if it's from a different industry.
✨Demonstrate Your Communication Skills
As a Sales Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare a few scenarios where you successfully communicated with a customer or resolved an issue.
✨Understand the Sales Process
Familiarise yourself with the sales process, especially in the automotive industry. Be ready to discuss how you would guide a customer through purchasing a vehicle, including discussing warranties and financial products.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the role and the company culture. This shows your interest in the position and helps you determine if it's the right fit for you.
