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- Tasks: Build and maintain customer relationships while delivering successful campaigns.
- Company: M3 is a global leader in digital healthcare solutions, driving innovation across various sectors.
- Benefits: Enjoy 25 days annual leave, bonuses, pension contributions, and subsidised gym memberships.
- Why this job: Join a fast-growing company with a strong reputation and impactful initiatives in healthcare.
- Qualifications: Strong relationship-building skills and experience managing multiple accounts are essential.
- Other info: This is an entry-level, full-time role in a dynamic and supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
M3 Abingdon-On-Thames, England, United Kingdom
Account Executive
About the Company:
M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.
Key Achievements of M3 Inc. Include:
- Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
- Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
- M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
- Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
- In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives
M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.
Job Description:
To proactively build and maintain customer relationships, by delivering highly successful campaigns and therefore maximizing revenue streams for M3(EU). You will be the link between the customer and the Company.
Essential Duties And Responsibilities:
- Establish and maintain excellent customer relationships through regular close contact, including face-to-face meetings, telephone and e-mail communication
- Manage a portfolio of customers in conjunction with the senior sales leads, gaining an in-depth understanding of their business issues and how M3 can help address them
- Maintain a detailed understanding of your account portfolio
- Develop and maintain thorough account plans for each customer
- Work closely with internal teams to ensure that the Customer is receiving the highest level of service and excellent delivery of campaigns
- Actively discuss opportunities within the team to increase the services offered to your portfolio, increasing the revenue generated from it
- Gather, monitor and analyse campaign performance data, providing detailed and useful and meaningful information back to the customer
- Responsible for generating awareness within clients, of developing capabilities of M3
Qualifications:
- Proven ability of building strong client relationships and surpassing expectations
- Experience of managing accounts and relationships for multiple customers
- Experience in managing campaigns, coordinating team members, developing timetables and setting deadlines to achieve objectives
Additional Information:
Benefits:
- 25 days annual leave
- Participation in an annual bonus scheme linked to the profitability of the business
- Pension 4%/4% employee/employer contributions of qualifying earnings
- Company’s medical cash plan. As part of the cash plan you have access to subsidised gym membership and a staff discount scheme
- Cycle scheme
Seniority level: Entry level
Employment type: Full-time
Job function: Management
Industries: Technology, Information and Internet
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Account Executive employer: M3
Contact Detail:
M3 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with M3's services and recent achievements. Understanding their market position and how they support healthcare sectors will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of M3 on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully built client relationships in the past. M3 values strong customer connections, so showcasing your experience in this area will set you apart.
✨Tip Number 4
Stay updated on industry trends in healthcare and technology. Being knowledgeable about current events and innovations will demonstrate your passion for the field and your ability to contribute to M3's goals.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand M3's mission and values. Familiarise yourself with their services in healthcare and how they contribute to improving patient outcomes. This knowledge will help you tailor your application.
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client relationship building. Use specific examples that demonstrate your ability to manage campaigns and exceed client expectations, as these are key responsibilities for the Account Executive role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for working at M3. Mention how your skills align with their goals and how you can contribute to their success in the healthcare sector.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at M3
✨Know the Company Inside Out
Before your interview, make sure you research M3 thoroughly. Understand their services, recent achievements, and how they position themselves in the healthcare sector. This knowledge will help you demonstrate your genuine interest in the company and its mission.
✨Showcase Your Relationship-Building Skills
As an Account Executive, building strong client relationships is key. Prepare examples from your past experiences where you've successfully managed client accounts or campaigns. Highlight how you exceeded expectations and maintained excellent communication.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations related to account management and customer service. Think of scenarios where you had to resolve conflicts or adapt strategies to meet client needs, and be ready to discuss these in detail.
✨Demonstrate Analytical Skills
Since the role involves monitoring and analysing campaign performance data, be prepared to discuss how you approach data analysis. Share any tools or methods you’ve used in the past to gather insights and how those insights led to improved outcomes for clients.
