Technical Support Engineer

My client is a Global Leading Manufacturer of HVAC Cooling equipment across AHUs, CCUs, Air Conditioning and Chillers. They're seeking a Global Technical Support Engineer to support the Data Centre Solutions Team working with the clients, sales team, factories across Europe, and the projects and field-based teams. The role will support the successful specification, selection, manufacturing, factory testing/witnessing, site installation, site commissioning & site witnessing of our Data Centre Products to deliver projects following the recognised Level 1 to 5 process. Technical Support Engineer Job Overview Review and document mechanical, electrical, hydronic, refrigeration, controls, and integration systems to ensure correct selection and successful project delivery on time and within budget. Provide support for callouts, fault finding, maintenance, and after-sales services post-delivery, installation, commissioning, and witnessing. Work with schedules, technical specifications, schematics, wiring diagrams, CDE documents, software strategies, BMS/BAS points lists, RAMS, and RCAs. Assist in creating project-specific wiring diagrams, ensuring compliance with client requirements. Develop project-specific documentation and ensure accuracy. Support teams from sales to project managers, field service engineers, and end clients. Verify factory processes, including testing and quality control, to meet client requirements and address deviations. Perform additional tasks as needed to achieve company objectives. Technical Support Engineer Job Requirements Hold CSCS Card (or equivalent); desirable certifications include 18th Edition, IPAF/PASMA, F-Gas, IOSH, or CITB. Understanding of the Data Centre industry, HVAC equipment, building site operations Skilled in troubleshooting, problem-solving, and interpreting wiring diagrams and controls Willingness to travel across UK & Europe (hold valid passport & UK driving license), Technical Support Engineer Salary & Benefits £50-60K Per annum depending on experience Company Car 25 days holiday plus bank – option to purchase up to 5 more days Overtime 1.5 & 2x Pension (5% EE, 4% ER) Medicash – Discount on Health and Fitness Enhanced Paternity and Maternity pay Employee Cash rewards – Long service and yearly awardsBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for