Accommodation Assistant

Accommodation Assistant

Spalding Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Accommodation Team Leader with admin tasks for temporary and resettlement accommodation.
  • Company: Join the largest Council Partnership in the UK, dedicated to improving community services.
  • Benefits: Enjoy flexible working, generous leave, and discounts on retail and leisure activities.
  • Why this job: Make a real difference in people's lives while gaining valuable experience and career progression.
  • Qualifications: No specific qualifications required; just a willingness to learn and travel across the district.
  • Other info: This is a fixed-term role with potential for extension and hybrid working options.

The predicted salary is between 28800 - 43200 £ per year.

A great opportunity has become available to support South Holland District Councils Housing team to make a difference.

You will be assisting the Accommodation Team Leader with management of all administrative functions relevant to the management of temporary and resettlement accommodation.

Proving sufficient suitable accommodation will often be a challenge and you will assist the Accommodation Manager to overcome such challenges!

The post would initially be fixed term for 2 years with the possibility of the post being extended further.

Typical duties:

Administration of temporary and resettlement accommodation and provision of nightly paid accommodation
Arrange nightly paid accommodation as required
Liaise with the occupants and relevant organisations for those accommodated

The successful candidate would be able to work hybrid but would also be required as and when necessary to work from the Councils offices as well as travel to appointments within South Holland. The ability to travel across the district for home visits, office attendance etc is therefore essential.

BENEFITS: We offer excellent terms and conditions of employment including:

Local Government Pension Scheme, 23.8% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher
Flexible Working Policy
Agile Working Policy*
Car mileage reimbursement*
Excellent career progression and training opportunities
Long Service Recognition*

*Certain restrictions may apply

ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.

If you are interested in having a confidential conversation about the role, please contact Jordan Flower Jordan.flower@e-lindsey.gov.uk

The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website

The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.

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Accommodation Assistant employer: South Holland District Council

Join South Holland District Council as an Accommodation Assistant and be part of a dedicated team making a real difference in the community. With excellent benefits including a generous pension scheme, flexible working policies, and ample opportunities for career progression, you will thrive in a supportive work culture that values innovation and collaboration. Located in a vibrant area, this role offers the chance to engage with diverse communities while enjoying a fulfilling work-life balance.
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Contact Detail:

South Holland District Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Accommodation Assistant

✨Tip Number 1

Familiarise yourself with the local housing policies and regulations in South Holland. Understanding the specific challenges faced by the Accommodation Team will help you demonstrate your knowledge during any discussions or interviews.

✨Tip Number 2

Network with professionals in the housing sector, especially those who work within local councils. Engaging with current employees can provide insights into the role and may even lead to a referral.

✨Tip Number 3

Prepare to discuss your experience with administrative tasks and how you've handled challenges in previous roles. Be ready to share specific examples that highlight your problem-solving skills and adaptability.

✨Tip Number 4

Show your enthusiasm for the role by researching the South & East Lincolnshire Councils Partnership. Understanding their goals and recent initiatives can help you align your answers with their vision during the interview.

We think you need these skills to ace Accommodation Assistant

Administrative Skills
Communication Skills
Customer Service
Problem-Solving Skills
Time Management
Attention to Detail
Organisational Skills
Ability to Work Independently
Team Collaboration
Knowledge of Housing Regulations
Data Entry and Management
Flexibility and Adaptability
Travel Readiness
IT Proficiency

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Accommodation Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or experience in housing or accommodation management. Use specific examples to demonstrate your ability to handle challenges related to temporary and resettlement accommodation.

Showcase Communication Skills: Since the role involves liaising with occupants and relevant organisations, make sure to illustrate your strong communication skills. Provide examples of how you've effectively communicated in past roles, especially in challenging situations.

Proofread Your Application: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at South Holland District Council

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities of an Accommodation Assistant. Be prepared to discuss how your skills and experiences align with the specific duties mentioned, such as managing temporary accommodation and liaising with occupants.

✨Show Your Problem-Solving Skills

Since the role involves overcoming challenges in providing suitable accommodation, think of examples from your past experiences where you've successfully solved problems. Be ready to share these during the interview to demonstrate your ability to handle similar situations.

✨Highlight Your Communication Skills

Effective communication is crucial for this position, especially when liaising with occupants and relevant organisations. Prepare to discuss how you have effectively communicated in previous roles, whether through face-to-face interactions, emails, or phone calls.

✨Be Ready for Hybrid Work Questions

As the role allows for hybrid working, be prepared to discuss your experience with remote work and how you manage your time and tasks effectively in a flexible environment. Highlight any tools or strategies you use to stay organised and productive.

Accommodation Assistant
South Holland District Council
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