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- Tasks: Execute CRM campaigns via email, push, SMS, and in-app channels with precision.
- Company: Join LeoVegas Group, a leading innovator in the igaming industry with over 2000 team members worldwide.
- Benefits: Enjoy hybrid working, 28 days paid leave, comprehensive healthcare, and a wellbeing allowance.
- Why this job: Be part of a dynamic team that values innovation, collaboration, and personal growth.
- Qualifications: Experience in CRM campaign execution and familiarity with CRM platforms is essential.
- Other info: Work in newly renovated offices just a 2-minute walk from Leeds Train Station.
The predicted salary is between 30000 - 42000 £ per year.
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Join to apply for the CRM Communications Delivery Specialist role at LeoVegas Group
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Talent Acquisition Partner at Leo Vegas Group
Description
Position at LeoVegas UK
About The Role
As a CRM Communications Delivery Specialist, you’ll be responsible for executing CRM campaigns across email, push, in-app, and SMS channels with precision and consistency. Working as part of a collaborative delivery team, you’ll ensure each campaign is built accurately, tested thoroughly, and deployed on time.
This is a great opportunity for someone who thrives on structure, has an eye for detail, and enjoys working at the intersection of marketing, data, and technology. You’ll work closely with the CRM Communications Delivery Team Manager and receive support in building your knowledge of automation, segmentation, and testing.
YOU WILL BE RESPONSIBLE FOR:
- Building, testing, and launching CRM campaigns across email, push, SMS, and in-app
- Collaborating with Data Strategy to ensure accurate segmentation and audience selection
- Working with Creative teams to integrate and validate assets
- Setting up and deploying automated journeys and trigger-based communications
- Performing rigorous QA checks to ensure all campaigns are error-free and compliant
- Maintaining campaign schedules and deadlines in collaboration with the wider CRM team
- Supporting basic A/B testing and performance tracking
- Troubleshooting technical or operational issues during campaign execution
- Keeping documentation and campaign logs up to date
OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:
- Experience in CRM campaign execution within a marketing or operations team
- Familiarity with one or more CRM platforms (Braze, Salesforce, Adobe, etc.)
- Good understanding of campaign workflows, segmentation, and asset handling
- Strong attention to detail and comfort working under deadlines
- A proactive and collaborative mindset, with the ability to adapt and learn quickly
- Basic knowledge of testing and personalisation is a plus
Who We Are
At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 2000 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 19 offices worldwide.
Benefits
- Hybrid working – 3 days per week at the office, with flexibility for 2 days at home
- Workation – Take your job on an adventure with our Workation benefit for up to 4 weeks per year (T&Cs apply).
- Plenty of time to recharge – 28 days of paid leave, plus all public and bank holidays in England.
- Invest in your future – We match pension contributions up to 6%.
- Comprehensive healthcare – BUPA coverage, including pre-existing conditions, plus a cashback plan for dental, optical, and other treatments.
- Wellbeing allowance – £250 annual allowance for you to invest in your health and wellbeing (T&Cs apply).
- A great workplace experience – Talented colleagues, complimentary snacks and drinks, as well as breakfasts and lunches on a weekly basis
- A social culture you’ll love – Regular opportunities to attend sporting events throughout the year, plus a quarterly team budget for even more fun.
- Support for growing families – Up to 6 months of full pay for maternity leave.
- Stay active & save money – Cycle-to-work scheme and gym discounts to keep you moving.
- Work in style – at our newly renovated offices at Tailors Corner are just a 2-minute walk from Leeds Train Station.
- And there’s more… We’ll share even more perks related to your role when you chat with our Talent Acquisition team!
JOIN US!
In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen!
Would you be a good fit for the Leo Pride – give us a roar!
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Industries
Gambling Facilities and Casinos
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CRM Communications Delivery Specialist employer: LeoVegas Group
Contact Detail:
LeoVegas Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Communications Delivery Specialist
✨Tip Number 1
Familiarise yourself with CRM platforms like Braze, Salesforce, or Adobe. Understanding the functionalities and features of these tools will give you a significant edge during discussions with the hiring team.
✨Tip Number 2
Brush up on your knowledge of campaign workflows and segmentation strategies. Being able to discuss how you would approach audience selection and campaign execution can demonstrate your readiness for the role.
✨Tip Number 3
Showcase your attention to detail by preparing examples of past campaigns you've worked on. Be ready to discuss how you ensured accuracy and compliance in your previous roles, as this is crucial for the position.
✨Tip Number 4
Network with current or former employees of LeoVegas Group on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace CRM Communications Delivery Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM campaign execution. Emphasise any familiarity with CRM platforms like Braze, Salesforce, or Adobe, and showcase your understanding of campaign workflows and segmentation.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of past experiences where you successfully executed CRM campaigns, focusing on your attention to detail and ability to meet deadlines.
Showcase Your Skills: Highlight your skills related to A/B testing, performance tracking, and troubleshooting technical issues. If you have any basic knowledge of automation or personalisation, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is accurate and clearly presented. This reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at LeoVegas Group
✨Know Your CRM Platforms
Familiarise yourself with the CRM platforms mentioned in the job description, such as Braze, Salesforce, or Adobe. Be prepared to discuss your experience with these tools and how you've used them in past campaigns.
✨Demonstrate Attention to Detail
Since the role requires a strong attention to detail, be ready to provide examples of how you've ensured accuracy in previous projects. Discuss any QA processes you’ve implemented to avoid errors in campaign execution.
✨Showcase Your Collaborative Spirit
This position involves working closely with various teams. Prepare to share experiences where you successfully collaborated with others, particularly in marketing or data strategy, to achieve campaign goals.
✨Prepare for Technical Questions
Expect questions about troubleshooting technical issues during campaign execution. Brush up on common problems that can arise in CRM campaigns and think of solutions you've applied in the past.
