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- Tasks: Be the friendly face of our company, welcoming visitors and managing calls.
- Company: Join Reception UK, a leading reception and concierge service known for excellence.
- Benefits: Enjoy perks like a Ride to Work Scheme, 20 days leave, and a pension contribution.
- Why this job: Make a positive impact with your warm personality in a fast-growing team.
- Qualifications: Experience in a similar role and strong communication skills are preferred.
- Other info: Flexible hours on Thursdays and Fridays, perfect for students!
Job Advert
Job title – Receptionist
Location – Bristol
Department – RUK
Job type – Permanent
Hours – 13:00-19:00 (Thursdays and Fridays)
Salary – £14 per hour
Closing Date: 08/08/2025
Job ID: 764
First impressions matter. Elevate them as our Corporate Receptionist. If you exude warmth and professionalism, apply today and be
the gateway to a positive experience
Reception UK is an established reception and concierge service, and our people believe first impressions count and we take great
pride in being known for our attention to details and service excellence. Our vision is to create a reception/concierge service
that’s unique, bespoke and tailored to our clients’ requirements with a focus on superb customer service. We are looking for
someone that wants to join our fast growing team, believes in great customer service and is committed to delivering the high level
of performance Reception UK are known for.
As the key Front of House resource, the Corporate Receptionist will provide a welcoming, helpful and professional first point of
contact to all callers and visitors both on the desk and through lobby hosting.
Duties:
* Answering all incoming telephone calls and resolving queries ensuring accurate and comprehensive, and relevant information is
provided. Ensure all callers feel valued and prioritised and where colleagues are not available or point of reference is not
clear, take messages and provide a follow up.
* Meet and greet all visitors to the building through lobby hosting (colleagues, managers, tenants, landlord representatives and
members of the public), providing a friendly, efficient, timely, professional and welcoming environment. Direct to appropriate
facilities or staff member as required.
* Ensure the daily list of visitors is kept in reception and that all visitors sign in and out of the building.
* Keep the reception area well presented, tidy and uncluttered, ensuring the reception administration is up to date.
* Contributing to monitoring and ordering office supplies and maintaining office equipment in the reception area.
* Assist the FOH Supervisor and Manager in the day-to-day running of the reception to deliver operational activities in line with
agreed service levels/management agreements, associated legislation and compliance.
* A clear focus will be applied to general management of the building, security, safety, compliance and managing contractors.
* Provide a quality security service that ensures that a positive impression is given whilst remaining proactive when faced with
problems or queries.
* H&s weekly checklist
Qualifications, knowledge, skills, experience and competencies:
* Experience of working in a similar role or industry
* Experience in dealing with visitor management systems (preferable)
* Experience lobby hosting or meeting and greeting large numbers of visitors (preferable)
* Good health and safety knowledge and day to day application
* Liaison with contractors
* Good communication skills (oral and written) – Ability to read, understand, apply and communicate written materials, e.g.
policies and procedures, fire drill instructions
* Used Microsoft office or other IT and digital platforms
* Ability to work on own initiative, within a pressurised environment
* Highly developed organisational skills
* Good Interpersonal skills to sustain effective relationships and partnership working with all stakeholders
Employee Benefits
GUK takes pride in offering benefits that promote health and wellbeing.
* Ride to Work Scheme
* 20 days annual leave plus bank holidays
* 3% pension contribution
* Employee Assistance Programme
* Credit Union
* Long Service Rewards
* Employee of the Month/Year
We are an equal opportunities employer; we encourage applications from a diverse range of individuals. We believe that a diverse
talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
We reserve the right to withdraw the advert earlier than the advertised closing date if we receive too many applications
#J-18808-Ljbffr
Corporate Receptionist employer: Guarding UK
Contact Detail:
Guarding UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values of Reception UK. Understanding their commitment to customer service excellence will help you align your approach during the interview, showcasing how you can contribute to their vision.
✨Tip Number 2
Practice your greeting and lobby hosting skills. Since you'll be the first point of contact for visitors, demonstrating a warm and professional demeanour in mock scenarios can help you feel more confident and prepared.
✨Tip Number 3
Brush up on your health and safety knowledge. Being able to discuss relevant procedures and demonstrate your understanding of safety protocols will show that you take the role seriously and are ready to ensure a safe environment.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the day-to-day responsibilities and expectations of the Corporate Receptionist role, giving you an edge in your interview preparation.
We think you need these skills to ace Corporate Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and reception roles. Emphasise skills like communication, organisation, and any experience with visitor management systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific examples of how you've created positive first impressions in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as health and safety knowledge, interpersonal skills, and the ability to work under pressure. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Corporate Receptionist role.
How to prepare for a job interview at Guarding UK
✨Showcase Your Warmth
As a Corporate Receptionist, your ability to create a welcoming atmosphere is crucial. During the interview, demonstrate your warmth and professionalism through your body language and tone. A friendly smile and a confident handshake can set the right tone.
✨Know the Company
Research Reception UK thoroughly before your interview. Understand their values, mission, and the importance they place on customer service. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Prepare for Common Scenarios
Think about common situations you might face as a receptionist, such as handling difficult visitors or managing multiple phone calls. Prepare examples from your past experience that showcase your problem-solving skills and ability to stay calm under pressure.
✨Dress Professionally
First impressions are key, so make sure to dress appropriately for the interview. Opt for smart, professional attire that reflects the corporate environment. This shows respect for the role and indicates that you understand the importance of presentation in a reception position.
