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- Tasks: Lead technology strategy and operations in a fast-growing startup environment.
- Company: Via is an innovative hiring platform revolutionising recruitment with AI-driven solutions.
- Benefits: Enjoy competitive pay, equity options, and the chance to shape your career in a dynamic team.
- Why this job: Join a mission-driven team and make a real impact in modern recruitment practices.
- Qualifications: Proven experience in tech and operations, thriving in fast-paced, ambiguous environments.
- Other info: This is a hybrid role based in London, ideal for those ready to take on leadership challenges.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Join to apply for the Technology and Operations Director role at via.
Join to apply for the Technology and Operations Director role at via.
This range is provided by via.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Technology and Operations Director
Location: Hybrid (London-based preferred)
**To apply for this role, please join via. now – **
About Us
Via. is a single, intelligent hiring platform that connects jobseekers and employers through smart, privacy-first automation. We have built a fully automated recruitment agency service providing a database of jobseekers with well-matched vacancies from employers. Our AI is trained to screen and guide the best matched candidates through the hiring process right up to the point of shortlist.
We’re in fast-growth mode, backed by a strong early team and a clear mission to fix the many challenges in modern recruitment practices.
The Role
We’re looking for a hands-on, commercially minded, technology and operations leader to assist with the delivery of our technology strategy and operational execution as we scale. You’ll work closely with the founders and lead the interface between product, platform delivery, and day-to-day operations.
Key Responsibilities
Technology Leadership:
- Own and evolve the product & technology roadmap. We are currently in MVP phase and have several pilot clients who are working with us.
- Manage outsourced dev teams: sprint planning, QA, and deliverables
- Lead vendor and integration strategy (CRM, analytics, etc.)
- Translate business needs into system and architecture requirements
- Track tech budgets, resource usage, and delivery timelines
Operational Oversight:
- Run day-to-day operations across customer success, sales ops, compliance, and internal tooling
- Assist the founder/CEO in building a team across all functions
- Build and monitor dashboards for KPIs and user engagement
- Create scalable workflows for onboarding, payments, and support
- Ensure systems and processes support rapid scale-up without loss of control
- Work closely with CEO/CTO to refine go-to-market execution
- Contribute to board materials, investor updates, and due diligence packs
- Be comfortable zooming in (debugging small issues) and zooming out (long-term strategy)
You Should Have
- Proven experience in a hybrid technology and operations type role at a fast-moving tech company
- Thrive in ambiguity and be able to create structure from chaos
- Have experience scaling operations at 10x growth rates
- Can credibly manage technical discussions while driving commercial outcomes
- Enjoy wearing multiple hats and rapid context switching
- Excellent communication skills, especially when translating tech into business outcomes
- Strong vendor and dev team management experience
- A bias toward action and ownership — you make things happen
- Familiarity with early-stage company life — ambiguity doesn’t scare you!
Why Join Via.
Early leadership position in a venture-backed, high-ambition startup and an opportunity to shape the product and process foundations from the ground up. You will also work alongside a sharp, collaborative, and mission-driven team with a proven track record of success.
We offer competitive pay, meaningful equity, and huge scope for growth!
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology, Product Management, and Strategy/Planning
-
Industries
Staffing and Recruiting, Software Development, and IT Services and IT Consulting
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Technology and Operations Director employer: Via
Contact Detail:
Via Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology and Operations Director
✨Tip Number 1
Familiarise yourself with the latest trends in technology and operations management. Being well-versed in current technologies and methodologies will help you engage in meaningful discussions during interviews, showcasing your expertise and understanding of the role.
✨Tip Number 2
Network with professionals in the tech and operations space, especially those who have experience in fast-moving startups. Attend industry events or join relevant online communities to build connections that could provide insights or referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully scaled operations or managed technology projects. Highlighting these achievements will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Research Via's mission and values thoroughly. Understanding their goals and challenges will allow you to tailor your conversations and show how your skills align with their needs, making you a more attractive candidate.
We think you need these skills to ace Technology and Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technology and operations. Focus on achievements that demonstrate your ability to scale operations and manage technical discussions.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with their mission and how you can contribute to their growth.
Showcase Leadership Skills: Emphasise your leadership experience, particularly in fast-paced environments. Provide examples of how you've successfully managed teams and projects, especially during periods of rapid growth.
Highlight Communication Abilities: Since excellent communication skills are crucial for this role, include specific instances where you've effectively translated technical concepts into business outcomes. This will demonstrate your ability to bridge the gap between tech and operations.
How to prepare for a job interview at Via
✨Understand the Company and Its Mission
Before your interview, take some time to research Via. Understand their mission, values, and the challenges they aim to solve in the recruitment industry. This will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Hybrid Experience
As a Technology and Operations Director, you'll need to highlight your experience in both technology and operations. Prepare specific examples of how you've successfully managed tech projects while also overseeing operational processes, especially in fast-paced environments.
✨Prepare for Technical Discussions
Be ready to engage in technical discussions during the interview. Brush up on relevant technologies and be prepared to explain how you've translated technical requirements into business outcomes in your previous roles. This will showcase your ability to bridge the gap between tech and business.
✨Demonstrate Your Leadership Style
Since this is a leadership position, think about your leadership style and how it aligns with the company's culture. Be prepared to discuss how you build teams, manage vendor relationships, and create scalable workflows. Use examples that illustrate your ability to thrive in ambiguity and drive results.
