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- Tasks: Create a welcoming atmosphere and ensure smooth gaming operations.
- Company: Join the Hippodrome, London's top entertainment venue with a vibrant atmosphere.
- Benefits: Enjoy tips, holiday pay, sick pay, and an interest-free season ticket loan.
- Why this job: Be part of a fun team, develop your career, and engage with guests daily.
- Qualifications: Must have one year of Slots Host experience and fluent English skills.
- Other info: Professional development opportunities and a dynamic work environment await you.
The predicted salary is between 21600 - 32400 £ per year.
Apply
Slot Host
Permanent / Full-time
Electronic Gaming & Slots
£27,160.00 (plus tips)
We are looking for an exceptionally talented Slots Host to work at London’s most exciting entertainment venue, who will be dedicated to The Hippodrome with a desire to develop their career. You will be responsible for creating and maintaining a warm and welcoming atmosphere for guests, ensuring the smooth running of all electronic gaming operations, and providing the highest level of customer service.
IS THIS YOU? SOMEONE WITH:
- A passion to pursue outstanding customer service with a natural fun-loving, warm, and friendly personality
- A sociable personality who engages easily with guests, is intuitive to what they are looking for, and identifies how to offer more
- A thirst for learning and an ability to comprehend and apply what they know
- An excellent understanding and instinct to carry out best practice
It is essential that you have at least one year\’s experience as a Slots Host working within a similar environment, have a passion for the gaming industry, and a strong understanding of what constitutes excellent customer service standards.
To work at the Hippodrome, you need to have fluent English language skills, good IT skills, and be:
- Professional, positive, and results-focused
- Highly organised and able to work under pressure
- Forward-thinking and continually looking for innovative ways to improve
- Eighteen years old or over
- Eligible to work in the UK
The Hippodrome Casino offers a chance for you to work in a fantastic environment, with opportunities for professional development and promotion. In addition to your basic pay, after three months of service, you will be entitled to:
- Death in service cover (x2 salary)
- Holiday (20 days plus 8 public holidays)
- Company sick pay (after one year\’s service)
- An interest-free season ticket loan
- Subsidised foreign exchange and discount benefits
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Slot Host employer: The Hippodrome Casino
Contact Detail:
The Hippodrome Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Slot Host
✨Tip Number 1
Familiarise yourself with the Hippodrome Casino and its unique atmosphere. Visit the venue if possible, engage with staff, and observe how they interact with guests. This will give you valuable insights into their customer service approach and help you tailor your interactions during the interview.
✨Tip Number 2
Showcase your passion for the gaming industry by staying updated on the latest trends and developments. Being knowledgeable about new games or technologies can set you apart from other candidates and demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided excellent customer service in previous roles. Think of situations where you went above and beyond for guests, as this will highlight your suitability for the position and align with the Hippodrome's values.
✨Tip Number 4
Network with current or former employees of the Hippodrome Casino through platforms like LinkedIn. They can provide insider tips about the company culture and the expectations for a Slots Host, which can be incredibly beneficial during your application process.
We think you need these skills to ace Slot Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Slots Host or in a similar role. Emphasise your customer service skills and any relevant achievements that demonstrate your ability to create a welcoming atmosphere.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the gaming industry and your understanding of excellent customer service standards. Mention specific examples of how you've engaged with guests and improved their experience in previous roles.
Highlight Relevant Experience: In your application, clearly outline your one year of experience as a Slots Host. Include details about the environments you've worked in and how you contributed to the smooth running of operations and guest satisfaction.
Showcase Your Personality: Since the role requires a fun-loving and sociable personality, let your character shine through in your application. Use a friendly tone and express your enthusiasm for creating a positive atmosphere for guests.
How to prepare for a job interview at The Hippodrome Casino
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing outstanding customer service. Share specific examples from your previous experience as a Slots Host where you went above and beyond to create a welcoming atmosphere for guests.
✨Demonstrate Your Sociable Personality
During the interview, engage with the interviewer in a friendly manner. Show that you can easily connect with people and understand their needs, which is crucial for a role that involves interacting with guests regularly.
✨Highlight Your Experience in the Gaming Industry
Be prepared to discuss your previous experience as a Slots Host or in a similar environment. Emphasise your understanding of gaming operations and how you ensure smooth running while maintaining high customer service standards.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific situations, such as dealing with difficult customers or managing busy periods. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
