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- Tasks: Lead the EU HR Coordinator team and manage key HR operations tasks.
- Company: Join Dr. Martens, a globally recognised British brand with over 60 years of heritage.
- Benefits: Enjoy hybrid working, 65% off Docs, private healthcare, and two paid volunteer days.
- Why this job: Be part of a dynamic, inclusive culture that values individuality and career growth.
- Qualifications: Fluency in multiple languages and experience in HR operations are essential.
- Other info: Work in amazing Camden offices with a rooftop terrace overlooking the canal.
The predicted salary is between 30000 - 42000 £ per year.
Senior EU HR Operations Coordinator – Multilingual
Join to apply for the Senior EU HR Operations Coordinator – Multilingual role at Dr. Martens plc
Senior EU HR Operations Coordinator – Multilingual
Join to apply for the Senior EU HR Operations Coordinator – Multilingual role at Dr. Martens plc
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: be yourself , act courageously , and show you care . They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what\’s right.
THE GIG
This role reports to the HR Operations Lead and plays a pivotal role in in managing the EU HR Coordinator team and co-ordinating the delivery of key monthly tasks and providing exceptional administrative support to the HR function, managers, and employees. With an emphasis on efficiency, employee experience and continuous improvement across all things HR operations and process.
As our Senior EU HR Operations Coordinator you will be responsible for:
- Support the HR Operations Lead in monitoring the shared inbox, ensuring queries are responded to within SLAs. Act as the first point of contact for HR-related queries, liaising with HR, Payroll, and functional HR Leads.
- Oversee and administer the full employee lifecycle (joiners, movers, and leavers) in compliance with country legislation. Manage monthly payroll checking, coordinate with HR leads and payroll teams to meet deadlines, and drive process improvements.
- Maintain and update employee records in the HRIS system, ensuring accuracy, confidentiality, and GDPR compliance. Administer family leave, sickness, and in-country benefits, while managing pay rate changes and other cyclical HR tasks.
- Onboarding and training of new starters as well as leading their growth, development and engagement.
- Assist with recruitment through candidate screenings, induction planning, and training facilitation. Support onboarding processes and deliver HR inductions to the business.
- Oversee allocation and completion of weekly and monthly HR tasks, support ad hoc projects and administrative duties, and assist the HR Operations Lead as required.
THE STUFF THAT SETS YOU APART
Put simply, for this role the key things we’re looking for are:
- Excellent verbal and written communication skills, with fluency in the local language of the functional or country remit – in this instance we are seeking multilingual experience due to the operating in a number of European countries.
- Proven experience administering and processing the full employee lifecycle in a fast-paced, high-volume environment (ideally retail), with a focus on process streamlining and continuous improvement.
- Strong ability to prioritise workload with a methodical approach. Proficient in Microsoft Office, including Excel, and experienced with HR and Payroll systems such as Dayforce.
- Leadership exposure, creating a positive and collaborative working environment.
- Strong customer service focus with exceptional attention to detail.
- Able to build positive working relationships across departments, ensuring HR is seen as approachable, responsive, and reliable. Works effectively both independently and within a team, supporting colleagues when needed.
- Skilled in coordinating and influencing teams to deliver common goals, ensuring smooth HR operations and alignment with business needs.
WHAT’S IN IT FOR YOU?
- Hybrid working
- Welcome to the family free pair of Docs
- 65% off all Docs
- Award-winning ‘Buy As You Earn’ Dr. Martens share plan
- Private healthcare
- A dedicated culture team
- 2 paid volunteer days per year
- Amazing Camden based offices with roof terrace overlooking the canal
Are you ready to fill your boots? Apply now.
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Human Resources
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Industries
Retail Apparel and Fashion
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Senior EU HR Operations Coordinator - Multilingual employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior EU HR Operations Coordinator - Multilingual
✨Tip Number 1
Familiarise yourself with Dr. Martens' core values: be yourself, act courageously, and show you care. During your interactions, whether in interviews or networking, demonstrate how these values resonate with your own experiences and work ethic.
✨Tip Number 2
Highlight your multilingual skills effectively. Since the role requires fluency in multiple languages, prepare to discuss specific instances where your language abilities have positively impacted HR operations or employee relations.
✨Tip Number 3
Showcase your experience in streamlining HR processes. Be ready to share examples of how you've improved efficiency in previous roles, particularly in high-volume environments, as this will align well with the expectations for this position.
✨Tip Number 4
Network with current or former employees of Dr. Martens. Engaging with them can provide valuable insights into the company culture and the HR team's dynamics, which can help you tailor your approach during the application process.
We think you need these skills to ace Senior EU HR Operations Coordinator - Multilingual
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR operations, particularly in managing the employee lifecycle. Emphasise any multilingual skills and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for HR and how your values align with Dr. Martens' core principles. Mention specific examples of how you've improved HR processes or enhanced employee experiences in previous roles.
Highlight Communication Skills: Given the emphasis on communication in this role, ensure you showcase your verbal and written communication skills. Provide examples of how you've effectively liaised with different departments or handled HR-related queries.
Showcase Leadership Experience: If you have experience leading teams or projects, make sure to highlight this in your application. Discuss how you've created a positive working environment and supported team members in achieving common goals.
How to prepare for a job interview at Dr. Martens plc
✨Showcase Your Multilingual Skills
Since the role requires multilingual experience, be prepared to demonstrate your language proficiency. You might be asked to converse in different languages during the interview, so practice speaking clearly and confidently in each relevant language.
✨Highlight Your HR Experience
Make sure to discuss your previous experience with the full employee lifecycle, especially in a fast-paced environment. Prepare specific examples of how you've streamlined processes or improved efficiency in HR operations.
✨Emphasise Communication Skills
Dr. Martens values excellent communication. Be ready to provide examples of how you've effectively communicated with various stakeholders, whether it's through email, meetings, or presentations. This will show that you can be approachable and responsive.
✨Demonstrate Leadership Qualities
As this role involves managing a team, share instances where you've led projects or initiatives. Discuss how you foster collaboration and create a positive work environment, as this aligns with the company's core values.
