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- Tasks: Drive success for reseller partners by enabling sales and fostering relationships.
- Company: Join RingCentral, a leading cloud communications provider with a $93 billion market opportunity.
- Benefits: Enjoy comprehensive health insurance, paid leave, wellness programs, and employee bonuses.
- Why this job: Be part of a dynamic team changing the nature of communications in a supportive culture.
- Qualifications: 5-7 years in channel sales or partner management, with strong interpersonal and analytical skills.
- Other info: RingCentral values diversity and is recognised as a Best Place to Work.
The predicted salary is between 52000 - 78000 £ per year.
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It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
This is where you and your skills come in. We’re currently looking for: a Regional Partner Manager. As a Partner Manager at RingCentral, you will play a pivotal role in driving the success of our reseller partner channel. You will support and enable our channel partners in selling RingCentral’s Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. By fostering strategic relationships, delivering sales enablement, and ensuring partners have the resources they need, you will contribute to achieving mutual revenue and growth objectives.
To succeed in this role you must have experience in:
Partner Enablement and Relationship Management
Build and maintain strong, trusted relationships with reseller partners, acting as the primary point of contact for strategic direction and support.
Educate partners on RingCentral’s UCaaS and CCaaS solutions, value proposition, and competitive differentiation.
Develop joint business plans with partners, aligning on revenue targets, marketing initiatives, and training requirements.
Sales Support and Co-Selling
Collaborate with partners to identify and pursue sales opportunities, providing hands-on support in the sales process.
Drive partner adoption of RingCentral’s sales tools, resources, and marketing assets to maximize engagement and productivity.
Conduct joint customer calls, presentations, and demonstrations to secure new business.
Training and Development
Deliver ongoing training programs to ensure partners have the technical knowledge and sales skills required to succeed.
Host webinars, workshops, and certifications to empower partner sales teams.
Channel Performance and Reporting
Monitor partner performance against KPIs, providing regular insights and feedback to optimize results.
Prepare reports and forecasts to communicate partner channel performance to leadership.
Cross-Functional Collaboration
Work closely with RingCentral’s internal teams, including marketing, product, and customer success, to align partner initiatives with corporate objectives.
Advocate for partner needs within RingCentral to enhance the partner experience and streamline processes
Desired Qualifications:
Experience:
Minimum of 5-7 years in channel sales or partner management, preferably within the UCaaS or CCaaS space.
Proven track record of enabling partners to meet or exceed sales quotas.
Experience managing reseller and VAR (Value-Added Reseller) relationships.
Skills:
Strong understanding of Unified Communications and Contact Center technologies, trends, and market dynamics.
Excellent interpersonal, negotiation, and presentation skills.
Ability to analyze sales data and translate insights into actionable strategies.
Proficiency in CRM tools (e.g., Salesforce) and partner management platforms.
Attributes:
Self-starter with a proactive mindset and strong problem-solving abilities.
Collaborative team player with a customer-first approach.
Ability to travel as required to support partner relationships and events.
Success prospecting, engaging, acquiring major/enterprise level customers
Strong interpersonal skills, ability to convey and relate ideas to others
Entrepreneurial flare – ability to learn and adapt quickly
Vibrant and energetic attitude, willingness to perform and get things done
What we offer:
Comprehensive medical, dental, and life insurance
Pension
ESPP/KEEB
Paid time off and paid sick leave
Paid maternity, paternity & parental leave
Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
RingCentral’s Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.
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Regional Partner Manager employer: RingCentral
Contact Detail:
RingCentral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Partner Manager
✨Tip Number 1
Familiarise yourself with RingCentral's products, especially their UCaaS and CCaaS solutions. Understanding the technical aspects and value propositions will help you engage effectively with potential partners and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the UCaaS and CCaaS communities. Attend industry events, webinars, or local meetups to connect with professionals in the field. Building relationships can lead to valuable insights and potentially even referrals for the role.
✨Tip Number 3
Prepare to discuss your experience in partner enablement and relationship management. Be ready to share specific examples of how you've successfully supported partners in achieving their sales goals, as this will be crucial for the Regional Partner Manager position.
✨Tip Number 4
Showcase your knowledge of CRM tools, particularly Salesforce. If you have experience using these platforms, be prepared to discuss how you've leveraged them to enhance partner relationships and drive sales performance.
We think you need these skills to ace Regional Partner Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in partner management and channel sales. Use specific examples that demonstrate your ability to build relationships and drive sales, particularly in the UCaaS or CCaaS sectors.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at RingCentral. Discuss how your skills align with their needs, particularly in partner enablement and relationship management. Be sure to mention any relevant achievements that showcase your success in similar roles.
Showcase Relevant Skills: Highlight your understanding of Unified Communications and Contact Center technologies. Mention your proficiency in CRM tools like Salesforce, as well as your strong interpersonal and negotiation skills, which are crucial for this position.
Prepare for Potential Questions: Think about how you would answer questions related to your experience in managing reseller relationships and driving sales. Be ready to discuss specific strategies you've used to support partners and achieve mutual growth objectives.
How to prepare for a job interview at RingCentral
✨Know Your Stuff
Make sure you have a solid understanding of RingCentral's UCaaS and CCaaS solutions. Familiarise yourself with their value propositions and competitive advantages, as this will help you answer questions confidently and demonstrate your expertise.
✨Showcase Relationship Management Skills
Prepare examples from your past experiences where you've successfully built and maintained strong relationships with partners. Highlight your ability to act as a trusted advisor and how you’ve supported partners in achieving their goals.
✨Be Ready for Sales Scenarios
Expect to discuss specific sales scenarios during the interview. Be prepared to explain how you would approach co-selling opportunities, identify potential challenges, and provide solutions that benefit both RingCentral and its partners.
✨Demonstrate a Collaborative Mindset
RingCentral values teamwork and cross-functional collaboration. Share examples of how you've worked with different teams in the past to achieve common goals, and express your enthusiasm for working closely with marketing, product, and customer success teams.
