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For Companies At a Glance
- Tasks: Support students with academic advice and enhance their university experience.
- Company: Join LSE, a leading institution in politics and government studies.
- Benefits: Enjoy hybrid working, generous leave, and excellent training opportunities.
- Why this job: Make a real impact on student welfare in a vibrant academic environment.
- Qualifications: Experience in student advisory roles and strong problem-solving skills required.
- Other info: This is a part-time, fixed-term role for two years starting September 2025.
The predicted salary is between 42679 - 51000 £ per year.
Job Description
LSE is committed to building a diverse, equitable and truly inclusive university
Department of Government
Student Advice and Support Manager
Salary from £43,277 to £51,714 pa with potential to progress to £55,497 pa inclusive of London allowance
This is a fixed term appointment for 12 Months from February 2026
The Department of Government is a large and vibrant academic unit within the LSE and world-leading centre for study and research in politics and government. The post holder will join the Professional Services team responsible for delivering the taught programmes within the Department. Key to our continued success is the provision of tailored and proactive support to our students, the Student Advice and Support Manager plays a central role in enhancing the pastoral and welfare support we offer to around 500 undergraduate and 300 Master’s students.
Responsibilities include holding regular meetings with students to offer pastoral support and guidance on academically related advice matters; working closely with Academic and Professional Services colleagues to continuously develop and enhance the student experience; offering guidance to Academic Mentors to improve support offered to their students.
Candidates Should Have
- Experience of working in a student-facing advisory role in the Secondary, Further or Higher Education sectors.
- The ability to use initiative to solve problems and address the concerns of students with flexibility, timeliness and sensitivity.
- The ability to build cooperation and team spirit and to demonstrate a proactive approach to working with colleagues across the department.
We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
For further information about the post, please see the how to apply document , job description and the person specification.
To apply for this post, please go to www.jobs.lse.ac.uk . If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email k.a.jessop@lse.ac.uk
The closing date for receipt of applications is 4 January 2026 (23.59 UK time). Regrettably, we are unable to accept any late applications.
Student Advice and Support Manager employer: The London School of Economics and Political Science (LSE)
Contact Detail:
The London School of Economics and Political Science (LSE) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Advice and Support Manager
✨Tip Number 1
Familiarise yourself with the specific challenges students face at LSE. Research common issues related to pastoral support and academic guidance, and think about how you can address these in your role. This will show your understanding of the student experience during interviews.
✨Tip Number 2
Network with current or former staff in similar roles at LSE or other universities. They can provide valuable insights into the day-to-day responsibilities and expectations of the Student Advice and Support Manager position, helping you tailor your approach.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've successfully supported students in the past. Be ready to discuss specific situations where you used initiative and flexibility to resolve issues, as this is crucial for the role.
✨Tip Number 4
Showcase your ability to collaborate with colleagues by thinking of ways you can enhance the student experience through teamwork. Prepare to discuss how you would work with Academic Mentors and other departments to improve support services.
We think you need these skills to ace Student Advice and Support Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Student Advice and Support Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in student-facing advisory roles within education. Use specific examples to demonstrate your ability to provide pastoral support and guidance.
Showcase Problem-Solving Skills: The role requires initiative and problem-solving abilities. Include examples in your application that illustrate how you've successfully addressed student concerns or improved support services in previous positions.
Tailor Your Application: Make sure your application is personalised for LSE. Mention their commitment to diversity and inclusion, and explain how your values align with theirs. This shows that you are genuinely interested in the institution and its mission.
How to prepare for a job interview at The London School of Economics and Political Science (LSE)
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of the Student Advice and Support Manager. Be prepared to discuss how your experience aligns with the role, especially in providing pastoral support and working collaboratively with academic staff.
✨Showcase Your Experience
Highlight your previous experience in student-facing advisory roles. Be ready to share specific examples of how you've successfully supported students in the past, demonstrating your problem-solving skills and sensitivity to their needs.
✨Demonstrate Team Spirit
The role requires collaboration with various colleagues. Prepare to discuss how you've built cooperation and team spirit in previous positions. Share examples of how you've worked effectively within a team to enhance the student experience.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and the department. Consider asking about the current challenges faced by the team or how success is measured in this position.
