Content Designer - Consultant - Digital Excellence

YOUR ROLE
As a Content Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user‑centred design, critical thinking, problem solving and designing and building digital services and products.
You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.
Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both the public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working; however, depending on your project you may have to travel to client locations.
As a Content Designer you will:
Identify and build strong relationships with clients across projects, influencing and collaborating with them on the content
Create and iterate accurate user‑centred content to a high standard that meets user needs
Use analytics data, user feedback and user research to identify the needs of users and map user journeys
Make complex language and processes easy to understand
Bring new ideas and challenge the status quo
Be an advocate for user‑centred design, iterative and agile approaches
YOU ROLE
You will bring below skills and experience:
Strong understanding of user‑centred design principles and best practice
Experience working in multidisciplinary Agile teams to design and deliver user‑centred services
Experience of designing content for diverse users including accessibility and assisted digital needs
You will either already have SC (Security Check) Clearance or you are able to qualify for this level of clearance (by being a UK resident for at least 3 years and not having left the country for more than 6 consecutive months during this period)
Experience working with Government Digital Service (GDS) service standards, applying GDS design principles
Experience working with relevant accessibility standards and legislation, such as the Web Content Accessibility Regulations (WCAG)
Experience writing inclusive content in plain English
Good communication and stakeholder management skills
Ideally, you would also have:
Experience working in sectors that operate in complex regulatory environments (e.g. healthcare or public sector) or performing a consulting function to private sector clients
Certifications in accessibility (CPACC, WAS, CPWA) or working towards
Experience testing and auditing assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS
Certification and/or qualifications in Service Design or Design Thinking
Experience in running training around Service Design or Design Thinking
Experience managing and leading high performing teams
Experience working with various tools such as Miro, Mural, Teams, PowerPoint
WHAT YOU\’LL LOVE ABOUT WORKING HERE?
We are delighted to have received the \”Glassdoor Best Places to work UK\” accolade for 4 consecutive years. To see what it’s like to work at Capgemini Invent, visit our site. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value.
You’ll gain exposure to high‑profile transformations and gain hands‑on exposure to leading technologies.
Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas, including cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework).
Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought‑leadership, share knowledge and build capabilities that will help us and our clients succeed.
We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients.
There are monthly team drinks, and it’s a chance to connect face‑to‑face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.
NEED TO KNOW
At Capgemini we don’t just believe in inclusion, we actively go out to make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.
We aim to build an environment where employees can enjoy a positive work‑life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements.
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.
CSR
We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.
ABOUT CAPGEMINI
Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55‑year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market‑leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
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