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For Companies At a Glance
- Tasks: Welcome customers, manage bookings, and provide updates in a fast-paced environment.
- Company: Join a top-notch Bodyshop known for its efficiency and quality service.
- Benefits: Enjoy a competitive salary up to £35,000 and potential perks.
- Why this job: Be the first point of contact, making a real impact on customer satisfaction.
- Qualifications: Experience in customer service or motor trade is essential; organisational skills are a must.
- Other info: Contact Piam Pishgoo for more details or apply directly with your CV!
The predicted salary is between 28000 - 42000 £ per year.
Bodyshop Advisor / Customer Service Advisor:
Salary up to £35,000 per annum
Permanent role
I am currently working with a highly efficient and well-equipped Bodyshop that is now looking for an experienced Bodyshop Advisor to join their busy site in the Maidenhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- Meet and greet customers, manage bookings, courtesy car diary control, and provide customer updates.
- Liaise with third-party companies such as insurance and car hire companies.
- Serve as the first point of contact for customers, requiring a motivated and enthusiastic individual with excellent communication skills.
Requirements:
- Must have worked or currently be working in a similar role within an accident repair centre or the motor trade.
- Excellent organisational skills with attention to detail and a focus on quality.
- Experience as an administrator or customer service advisor within the motor trade, ideally within an accident repair centre.
If you are interested in finding out more, please contact Piam Pishgoo at 01202 55291 or piam@holtautomotive.co.uk, or send us your CV by clicking \”Apply Now\”!
Keywords: Bodyshop Administrator up to £35,000, Bodyshop Maidenhead, Bodyshop Advisor, Customer Service Advisor, Bodyshop CSA
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Customer Service Advisor employer: Holt Recruitment
Contact Detail:
Holt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and operations of bodyshops. Understanding the common processes and terminology used in the motor trade will help you communicate effectively with both customers and colleagues.
✨Tip Number 2
Highlight your customer service experience during any informal conversations or networking opportunities. Being able to share specific examples of how you've successfully managed customer interactions can set you apart from other candidates.
✨Tip Number 3
Connect with current employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which you can leverage during interviews to demonstrate your fit for the role.
✨Tip Number 4
Prepare to discuss how you handle challenging customer situations. Think of examples where you've turned a negative experience into a positive one, as this is crucial for a Customer Service Advisor in a busy bodyshop environment.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and the motor trade. Emphasise any roles you've had in accident repair centres or similar environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific skills like communication and organisational abilities, and how they relate to the responsibilities of a Bodyshop Advisor.
Highlight Relevant Experience: In your application, clearly outline your previous roles in customer service or administration within the motor trade. Use examples to demonstrate your attention to detail and ability to manage bookings effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Holt Recruitment
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Customer Service Advisor in a bodyshop. Familiarise yourself with tasks like managing bookings and liaising with insurance companies, as this will show your genuine interest in the position.
✨Showcase Your Communication Skills
As the first point of contact for customers, excellent communication is crucial. Prepare examples of how you've effectively communicated with customers in the past, especially in challenging situations.
✨Demonstrate Organisational Skills
Highlight your organisational abilities by discussing how you manage multiple tasks simultaneously. You might want to share specific instances where your attention to detail made a difference in your previous roles.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the role. Ask about the team dynamics, company culture, or how success is measured in the position. This not only helps you gauge if it's the right fit but also leaves a positive impression.
