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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and operational efficiency.
- Company: Join Tim Hortons, a beloved Canadian brand expanding rapidly in the UK.
- Benefits: Enjoy a competitive salary of £12.82 plus bonuses and opportunities for career growth.
- Why this job: Be part of a vibrant culture focused on teamwork, customer satisfaction, and coffee passion.
- Qualifications: Previous restaurant experience and strong communication skills are essential.
- Other info: Flexible hours required, including mornings, evenings, and weekends.
The predicted salary is between 20000 - 30000 £ per year.
Join to apply for the Restaurant Shift / Floor Manager role at Tim Hortons UK & Ireland Ltd.
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Join to apply for the Restaurant Shift / Floor Manager role at Tim Hortons UK & Ireland Ltd.
Salary: £12.82 + Bonus Scheme
Want to be part of something incredible?
Tim Hortons has an ever-growing presence in the UK and we need great people like you to join us!!
Location: Braintree (CM77 8GA )
Salary: £12.82 + Bonus Scheme
Want to be part of something incredible?
Tim Hortons has an ever-growing presence in the UK and we need great people like you to join us!!
Are you a natural leader with a passion for food, people, and world-class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day-to-day operation.
Tim Hortons is part of the fabric of Canada. With over 5,000 quick-service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever-growing presence in the U.K., and we have exciting plans to expand over the UK in the next 10 years.
We prioritise the customers in everything we do, and we are looking for an outgoing Shift Manager to join the team and ensure that we continue to have an exceptional brand. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.
What You’ll Do
- Support in leading and inspiring an energetic team to deliver the best customer experience
- Keep things running smoothly, from the customer lobby to the back-of-house operation
- Drive performance, quality, and customer satisfaction every single shift
- Manage stock, schedules, training and all those juicy operational bits
What We’re Looking For
- Previous restaurant management experience (or strong assistant ready to step up!)
- A hands-on, can-do attitude
- Love for food, people, and building a buzz
- Calm under pressure – fast-paced? You thrive in it!
- Excellent communication and leadership skills
SO..WHAT\’S IN IT FOR YOU?
- A supportive, inclusive, and ambitious team
- A chance to truly make an impact
- Staff meals & discount
- Opportunities to grow with a fun, expanding tea
- Supportive, upbeat working environment
- Career growth and development opportunities
- Competitive salary and benefits
- If you\’re ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Restaurants
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Restaurant Shift / Floor Manager employer: Tim Hortons UK & Ireland Ltd.
Contact Detail:
Tim Hortons UK & Ireland Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift / Floor Manager
✨Tip Number 1
Familiarise yourself with Tim Hortons' brand values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams or improved customer service, as this will show your potential as a Floor Manager.
✨Tip Number 3
Prepare to discuss your understanding of sales strategies and how you can drive performance in the restaurant. Think about ways you've previously increased sales or improved operational efficiency, as these insights will be valuable in your interview.
✨Tip Number 4
Show your passion for coffee and the food industry! Being enthusiastic about the products and the brand can set you apart from other candidates. Consider sharing your favourite Tim Hortons products and why you love them during your conversation.
We think you need these skills to ace Restaurant Shift / Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the restaurant or customer service sector. Emphasise any leadership roles or responsibilities you've had, as well as your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and management. Mention specific experiences that demonstrate your skills in leading a team and ensuring customer satisfaction, which are key for the role at Tim Hortons.
Highlight Key Skills: In your application, focus on skills such as communication, teamwork, and problem-solving. These are essential for a Restaurant Shift/Floor Manager, so provide examples of how you've successfully used these skills in previous roles.
Show Enthusiasm for the Brand: Express your enthusiasm for Tim Hortons and its values in your application. Mention your love for coffee and how you align with their customer-first approach, which will show that you're genuinely interested in being part of their team.
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Show Your Customer Focus
Tim Hortons places a strong emphasis on customer service. Be prepared to discuss how you've prioritised customer satisfaction in your previous roles and share specific examples of how you handled customer complaints or improved service.
✨Demonstrate Leadership Skills
As a potential Floor Manager, showcasing your leadership abilities is crucial. Talk about your experience in managing teams, providing feedback, and creating a positive work environment. Highlight any instances where you successfully motivated your team to achieve goals.
✨Understand the Business
Familiarise yourself with Tim Hortons' menu, popular products, and peak trading times. Showing that you understand the business operations and can adapt to meet customer demand will impress the interviewers.
✨Be Flexible and Adaptable
The role requires flexibility in working hours. Be ready to discuss your availability and willingness to work various shifts, including early mornings and weekends. This shows your commitment to the role and the team.
