At a Glance
- Tasks: Guide customers through their car buying journey and deliver top-notch service.
- Company: Join Group 1 Automotive, a global leader with 114 dealerships and 21 brands.
- Benefits: Enjoy healthcare access, discounts, enhanced holidays, and a paid day off for your birthday.
- Why this job: Be part of a dynamic team focused on creating exceptional customer experiences.
- Qualifications: Sales or customer service experience is a plus; enthusiasm and a valid UK driving license are essential.
- Other info: Diversity is valued; we encourage all passionate candidates to apply.
The predicted salary is between 28800 - 43200 £ per year.
Sales Executive – Audi Southend Fun, exciting, rewarding work. Join us for the ride Working with world-class brands as a Sales Executive you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim. What we can offer you * 24/7 online access to healthcare professionals * Car purchasing and lease schemes * Servicing, parts & accessory colleague discounts. * Enhanced holiday allowance with length of service * Paid day off for your birthday * Company share purchase plan * Loan plans for colleagues, including toolbox and travel tickets * Colleague referral payments * Industry leading family friendly policies * Numerous training, learning and development options to suit everyone * Plus lot’s more What you’ll do day to day * Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle * Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database * Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions * Recommend suitable add-on products that align with customer needs and preferences * Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up * Deliver outstanding customer service that fosters loyalty and encourages referrals Helpful skills and qualifications Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you. * Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships * Ability to deliver first-class customer service with energy and enthusiasm * A genuine interest in helping customers and contributing to the team’s success * Strong organisational skills with the ability to meet deadlines, with excellent attention to detail * Exceptional listening and communication skills, focused on understanding customer needs * Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect – Integrity – Transparency – Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team
Sales Executive employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarize yourself with the Audi brand and its values. Understanding what makes Audi unique will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Network within the automotive industry. Attend local events or product launches to meet potential colleagues and customers. Building relationships can give you an edge in understanding customer needs and preferences.
✨Tip Number 3
Enhance your communication skills. Practice active listening and learn how to ask open-ended questions. This will help you better understand customer needs and provide tailored solutions, which is crucial for a Sales Executive role.
✨Tip Number 4
Stay organized and manage your time effectively. Use tools like calendars or task management apps to keep track of follow-ups and customer inquiries. This will ensure you deliver outstanding service and maintain strong customer relationships.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Executive position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant sales or customer service experience. Use specific examples that demonstrate your ability to achieve targets and build relationships, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your genuine interest in helping customers and how you embody the values of respect, integrity, and teamwork.
Showcase Your Communication Skills: In both your CV and cover letter, emphasize your exceptional listening and communication skills. Provide examples of how you've successfully understood and met customer needs in previous roles.
How to prepare for a job interview at Group 1 Automotive
✨Show Your Passion for Customer Service
Make sure to express your genuine interest in delivering outstanding customer experiences. Share specific examples from your past roles where you went above and beyond to help a customer.
✨Demonstrate Product Knowledge
Research Audi and the automotive industry before your interview. Be prepared to discuss their latest models and features, as well as how you would use this knowledge to assist customers effectively.
✨Highlight Your Sales Achievements
Prepare to talk about your previous sales experience and any targets you've met or exceeded. Use quantifiable metrics to showcase your success and how it can translate to the role of Sales Executive.
✨Emphasize Teamwork and Values
Familiarize yourself with Group 1 Automotive's core values: Respect, Integrity, Transparency, Teamwork, and Professionalism. Be ready to discuss how you embody these values in your work and how you can contribute to a positive team environment.