Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support shop operations with admin tasks and enhance customer experience.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours, job sharing, and a supportive environment.
- Why this job: Be part of a culture that values kindness, respect, and personal growth.
- Qualifications: Good communication skills and attention to detail are essential; training provided.
- Other info: Full-time and part-time roles available, including weekend shifts.
The predicted salary is between 24000 - 36000 £ per year.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Shop Support Partner, you\’ll provide efficient administrative support to benefit shop operations and our customers. You\’ll collaborate with peers and leadership to support shop priorities, focus on productivity, work flexibly, and drive continuous improvement.
Key Responsibilities
- Coordinate and complete cash administration tasks.
- Maintain relationships with Partners, head offices, and third parties.
- Review IT incidents or requests and ensure appropriate actions are taken for smooth shop operation.
- Serve as a point of contact for visitors.
- Schedule branch cover and training for Partners.
- Assist with recruitment tasks, including assessment centres and processing job offers.
Essential skills/experience
- Good communication and interpersonal skills.
- Excellent planning skills with attention to detail.
- Good computer literacy with multiple software applications.
Desirable skills/experience
- Experience in retail administrative or cash office environments is welcomed but not essential. Training will be provided.
Full-time and part-time positions available, including some weekend work.
The partnership
We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re Partners, driven to build a happier world. We innovate, adapt, and diversify, offering price, quality, and service excellence.
As Partners, we share ownership, contribute to success, and support each other through all times, embracing kindness and respect.
We foster an inclusive environment where everyone can thrive, grow individually and collectively.
As Partners, we make a difference. We own it.
Important points to note
- Some roles require pre-employment vetting, including DBS checks. You’ll be informed and encouraged to complete documents promptly.
- Apply early as vacancies may close quickly due to high interest.
- We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts. Discuss options with the hiring manager during your interview.
#J-18808-Ljbffr
Shop Support Partner employer: John Lewis & Partners
Contact Detail:
John Lewis & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Support Partner
✨Tip Number 1
Familiarise yourself with the John Lewis Partnership's values and culture. Understanding their commitment to kindness, respect, and inclusivity will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Network with current or former employees of John Lewis or Waitrose. Engaging with them can provide valuable insights into the role of a Shop Support Partner and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've handled administrative tasks in the past. Be ready to share specific examples that highlight your attention to detail and ability to manage multiple responsibilities effectively.
✨Tip Number 4
Show enthusiasm for continuous improvement and flexibility. The role requires adapting to various shop priorities, so be prepared to discuss how you've embraced change in previous roles and how you can contribute to enhancing shop operations.
We think you need these skills to ace Shop Support Partner
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Shop Support Partner position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative support and communication skills. Use bullet points for clarity and focus on achievements that demonstrate your ability to contribute to shop operations.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Shop Support Partner position, and show your understanding of the John Lewis Partnership values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at John Lewis & Partners
✨Showcase Your Communication Skills
As a Shop Support Partner, you'll need to demonstrate excellent communication and interpersonal skills. Be prepared to discuss examples of how you've effectively communicated with colleagues or customers in the past.
✨Highlight Your Planning Abilities
Attention to detail and planning are crucial for this role. Bring up specific instances where your organisational skills have led to successful outcomes, whether in previous jobs or personal projects.
✨Familiarise Yourself with Retail Operations
Even if you don't have direct experience in retail administrative roles, showing an understanding of shop operations can set you apart. Research common challenges faced in retail environments and think about how you could contribute to solutions.
✨Ask About Flexible Working Options
Since the company supports flexible working arrangements, use this opportunity to ask about how these options might work in practice. This shows your interest in finding a balance that benefits both you and the team.
