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For Companies At a Glance
- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: Join EE, a vibrant company that values individuality and connection.
- Benefits: Enjoy a competitive salary, uncapped commission, discounts, and career support.
- Why this job: This role offers personal growth, a supportive culture, and the chance to make an impact.
- Qualifications: No specific experience needed; just bring your personality and curiosity.
- Other info: Flexible hours, travel loans, and volunteering days included.
Retail Advisor
Salary: £13.12 per hour
Working hours: 25
Location: Gateshead (Metrocentre)
What’s in it for you?
- £13.12 per hour + on-target commission – rewarding your performance and drive
- 24/7 Online GP access for you and your immediate family – because your wellbeing matters
- Market-leading paid carer’s leave – supporting you when your loved ones need you most
- Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
- Massive discounts on EE & BT products – saving you hundreds every year
- Career development support – carve your own path with training and progression opportunities
- Season Ticket Travel Loan – making your commute more affordable
- Volunteering days – give back to your community with paid time off
- Optional Private Healthcare and Dental – extra peace of mind for you and your family
At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.
Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.
Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.
You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.
At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.
Ready to turn your strengths into a rewarding career? Apply today.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Show your personality during the interview! Since this role is all about connecting with customers, let your unique traits shine through. Be genuine and engage with the interviewer as if you were talking to a customer.
✨Tip Number 2
Research EE and their products before your interview. Familiarise yourself with their services and values, so you can demonstrate your enthusiasm for the brand and how you can contribute to their mission.
✨Tip Number 3
Prepare examples of how you've successfully navigated challenging situations in the past. Whether it's from work or personal experiences, these stories can highlight your resilience and problem-solving skills, which are valuable in retail.
✨Tip Number 4
Practice active listening during your interactions. This skill is crucial for a Retail Advisor, as it helps you understand customer needs better. Show that you're attentive and ready to engage with both the interviewer and potential customers.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the key skills and qualities they value, such as curiosity, resilience, and the ability to build relationships.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Advisor role. Emphasise any customer service experience or situations where you've successfully navigated challenges, even if they are from personal life.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at EE. Mention how your unique background can help you connect with customers and contribute to the team culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role emphasises bringing your personality to work, make sure to let your true self shine during the interview. Share personal anecdotes that highlight your curiosity and ability to connect with others.
✨Demonstrate Resilience
If you have experience navigating challenging situations, whether in a previous job or personal life, be ready to discuss these. Employers value resilience, so share how you've overcome obstacles and what you've learned from those experiences.
✨Ask Questions
Asking questions shows your curiosity and interest in the role. Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the Retail Advisor position.
✨Highlight Transferable Skills
Even if you don't have direct retail experience, think about skills you've gained from other areas of your life. Whether it's communication, problem-solving, or teamwork, be ready to explain how these skills can benefit the team at EE.
