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For Companies At a Glance
- Tasks: Assist customers with product knowledge and create magical moments for families.
- Company: Mamas & Papas is a trusted brand dedicated to supporting parents on their journey.
- Benefits: Enjoy 33 days holiday, staff discounts, and a company bonus scheme.
- Why this job: Join a supportive team and contribute to a positive retail experience.
- Qualifications: Experience in retail or customer service is preferred but not essential.
- Other info: Flexible shifts available, including weekends; apply quickly online!
Mamas & Papas at NEXT
Bath House Lane,
Unit MSU8,
High Cross,
Leicester
LE1 4SA
Overview
Our store teams are the warm, reassuring face of our brand, offering expert product insight, knowledge, and trust. Whether it\’s our in-store personal shopping, car seat consultations, parent-to-be events, or guiding customers through their parenting journey, our team is dedicated to creating magical moments for families.
The Role of Sales Assistant / Consultant
Our Sales Consultant / Sales Assistant teams are the ambassadors of these moments and are central to our business. We are expanding our family and looking for enthusiastic Sales Assistants to join our Leicester store.
This position is for 4 hours per week, scheduled on one day, including either Saturday or Sunday. (Apply to discuss shift patterns that suit you.)
If you have experience in retail, sales, or customer service and enjoy creating positive experiences for customers, we\’d love to hear from you.
To Apply
Download your CV and complete our quick application form on the Mamas & Papas website (takes 2 minutes).
No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar.
Our Commitment to Diversity
We are committed to promoting diversity and inclusivity in all aspects of our business, celebrating different cultures, ethnicities, and gender preferences.
Benefits
- 33 days holiday, increasing to 40 with service
- Buy & Sell holiday schemes
- Company bonus schemes
- Employer pension contribution from day one
- Staff discounts for family & friends
- Offers & discounts across various external organizations
- Subsidised health & critical illness cover
- Family-related leave policies, including enhanced maternity, IVF, surrogacy, paternity, adoption, and shared parental leave
- Foster care & carers leave
- Support for loss and bereavement
- Menopause-friendly employer
- Recognition and appreciation schemes
At Mamas & Papas, we aim for a sustainable future and are proud to be finalists for the 2024 Retail Week \’Happiest Retailer to Work For\’ award.
Join a great team and be part of something special!
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Retail Sales Assistant employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and services. Understanding their offerings will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created positive experiences in previous roles. This will highlight your ability to connect with customers and align with the brand's values.
✨Tip Number 3
Research the latest trends in retail and parenting products. Being knowledgeable about current market trends can set you apart and show your genuine interest in the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, sales, or customer service. Emphasise any roles where you created positive experiences for customers, as this aligns with the values of Mamas & Papas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Mamas & Papas and how you can contribute to creating magical moments for families.
Highlight Your Availability: Since the position is for 4 hours per week on either Saturday or Sunday, clearly state your availability in your application. This shows flexibility and willingness to meet their scheduling needs.
Showcase Your Commitment to Diversity: Mamas & Papas values diversity and inclusivity. If you have experiences or insights related to these themes, include them in your application to demonstrate your alignment with their commitment.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Service
As a Retail Sales Assistant, your role revolves around creating positive experiences for customers. Be sure to express your enthusiasm for helping others and share any relevant experiences where you went above and beyond for a customer.
✨Know the Brand Inside Out
Familiarise yourself with Mamas & Papas and their product offerings. Understanding their values, mission, and the types of products they sell will help you demonstrate your genuine interest in the brand during the interview.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations in a retail environment. Think of examples from your past experience where you successfully resolved customer issues or contributed to a team goal.
✨Emphasise Teamwork and Collaboration
Mamas & Papas values a supportive team environment. Highlight your ability to work well with others, share examples of successful teamwork, and discuss how you can contribute to creating those 'magical moments' for families together.
