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- Tasks: Lead a team to create an amazing shopping experience while assisting customers and managing store operations.
- Company: pOpshelf offers trendy, affordable finds for everyday and special occasions, making shopping fun and accessible.
- Benefits: Enjoy flexible hours, a supportive work culture, and opportunities for career growth in a vibrant retail environment.
- Why this job: Join a team that values your unique perspective and helps you thrive while serving the community.
- Qualifications: High school diploma preferred; previous supervisory experience is a plus but not required.
- Other info: This role is perfect for those looking to gain leadership experience in a fast-paced retail setting.
LEAD TEAM MEMBER PT – pOpshelf in OAKWOOD, GA S23998
Join to apply for the LEAD TEAM MEMBER PT – pOpshelf in OAKWOOD, GA S23998 role at pOpshelf
LEAD TEAM MEMBER PT – pOpshelf in OAKWOOD, GA S23998
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Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Overview
pOpshelf’s seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at www.popshelf.com .
Responsibilities
LEAD TEAM MEMBER GENERAL SUMMARY:
The Lead Team Member helps maintain a clean, well-organized store and helps create a customer first store culture through exceptional store standards. The duties of the Lead Team Member include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets. Lead Team Members perform the duties of a Team Member and act in a lead capacity in the absence of the Store Team Leader or Assistant Team Leader.
DUTIES And ESSENTIAL JOB FUNCTIONS
- Provides superior customer service to exceed the customer’s expectations
- Model product knowledge and selling techniques to enhance the customer experience
- Maintain a safe, clean and well-organized store environment that delights our customers and employees.
- Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelfâ„ .
- With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.
- Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
- Ensure store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.
- Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
- Operate cash register and scanner to itemize and total customer’s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
- Assist customers in self-checkout process at multiple register terminals simultaneously.
- Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
- Open and close the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader’s absence.
- Additional duties that may be necessary in the absence of the Store Team Leader or Assistant Team Leader
Qualifications
KNOWLEDGE and SKILLS:
- Effective interpersonal and oral communication skills.
- Understanding of safety policies and practices.
- Ability to read and follow planogram and merchandise presentation guides.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Ability to perform cash register functions.
- Knowledge of cash, facility, and safety control policies and practices.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
WORK EXPERIENCE And/or EDUCATION
- High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
WORKING CONDITIONS And PHYSICAL REQUIREMENTS
- Frequent walking and standing.
- Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
- Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
- Occasional climbing (using ladder).
- Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings.
- Fast-paced environment; moderate noise level.
- Exposure to strong scents and fragrances
- Occasionally exposed to outside weather conditions.
- Occasionally exposed to wet floor surfaces.
- Occasionally exposed to household and industrial cleaning solutions.
pOpshelf is an equal opportunity employer
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Retail
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LEAD TEAM MEMBER PT - pOpshelf in OAKWOOD, GA S23998 employer: pOpshelf
Contact Detail:
pOpshelf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LEAD TEAM MEMBER PT - pOpshelf in OAKWOOD, GA S23998
✨Tip Number 1
Familiarise yourself with pOpshelf's product range and store layout. This knowledge will not only help you assist customers effectively but also demonstrate your commitment to the role during any interviews.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from your past experiences. Highlight how you've gone above and beyond to meet customer needs, as this aligns perfectly with pOpshelf's mission of serving others.
✨Tip Number 3
Prepare to discuss your leadership experience, even if it's informal. pOpshelf values team members who can step up in the absence of a leader, so be ready to share instances where you've taken initiative or led a project.
✨Tip Number 4
Research pOpshelf's company culture and values. Understanding their focus on fun and affordability will help you align your responses during interviews, showing that you're a great fit for their team.
We think you need these skills to ace LEAD TEAM MEMBER PT - pOpshelf in OAKWOOD, GA S23998
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Lead Team Member at pOpshelf. Highlight your relevant experience in customer service and team leadership in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to provide exceptional customer service and any supervisory experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of pOpshelf's mission. Mention specific examples of how you've contributed to a positive team environment or improved customer satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at pOpshelf
✨Showcase Your Customer Service Skills
As a Lead Team Member, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to create a welcoming environment and resolve issues effectively.
✨Demonstrate Leadership Qualities
Since this role involves acting in a lead capacity, it's important to showcase your leadership skills. Discuss any past experiences where you led a team or took initiative, even if it was in a non-supervisory role. This will show that you're ready to step up when needed.
✨Familiarise Yourself with the Brand
Understanding pOpshelf's mission and values can set you apart. Research their product offerings and store culture. Be ready to discuss how you can contribute to their goal of providing a fun and affordable shopping experience.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as managing a busy checkout or dealing with an unhappy customer. Think through these scenarios in advance and prepare clear, concise responses that demonstrate your problem-solving abilities.
