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- Tasks: Join our team as a Senior Implementation Analyst, implementing software for new clients and enhancing existing processes.
- Company: Equiniti is a global leader in shareholder and pension technology, supporting millions worldwide.
- Benefits: Enjoy flexible working, generous holiday, pension matching, and employee discounts.
- Why this job: Be part of a collaborative culture that values trust and continuous improvement while making a real impact.
- Qualifications: Experience in pensions software implementation or administration, with strong communication and analytical skills required.
- Other info: This is a 12-month FTC role with hybrid working options available across various UK locations.
The predicted salary is between 36000 - 60000 £ per year.
Management Level
F
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ\’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
Role Summary
We are looking for Senior Implementation Analyst to join our team to be a part of the continual evolution of our systems and rollout of our software (Compendia and Administrator) to our client. The team is responsible for the implementation of our applications to new clients both software and TPA, whilst also maintaining the model processes provided as part of the Compendia application, including legislative changes, ongoing maintenance and new developments.
This is a great role for you if you already have experience in implementing pensions software or are a pensions administrator with a good understanding of UK pensions looking for that next step in your career.
This is 12 month FTC and a hybrid role and can be located in any of our UK locations (Crawley, Caithness, Reading, Liverpool or London)
Core Duties/Responsibilities
The successful candidates will be responsible for the following, but not limited to:
- Being a SME of at least one aspect of the application (i.e., Workflows, Calculations, Reports, Letters, Interface, Data etc)
- Obtaining, analysing, documenting, and estimating client requirements (internal and external)
- Configuring and testing the Compendia Touch application
- Enhancing, developing and promoting the Touch Model
- Supporting Project Management by leading a workstreams to oversee Client deliverables and tracking work through Agile methodology.
- Work collaboratively with customers throughout the full implementation lifecycle by leading or supporting with Client facing communications.
- Support with visit customer sites when required, with the possibility of working on site for an extended period.
- Supporting with training needs and deliver training to customers as part of project delivery.
- Provide expertise and present demonstrations to prospective customers and colleagues from other parts of the business
- Support in establishing and maintaining excellent customer relationships and promoting the growth of new business from those customers.
- Ensure AzureDev/JIRA boards are up to date, including updating PM/ leads with progress updates.
- Attending 3 out of the 4 quarterly team meet ups.
Skills, Capabilities and Attributes
The role would be suited to someone with the following skills:
- Software implementation, preferably in the pension or financial sectors
- Experience of process-driven software configuration at UI and database level
- Excellent, and audience-appropriate, verbal and written communication and presentation skills
- Customer-focus and confidence working in new environments
- Analytical problem-solving and attention to detail
- Self-motivation and independent approach to work
- Collaborative work ethic within internal and customer teams
Working knowledge of one or more of:
- PL/SQL, HTML, Javascript, CSS
- Data migration and data manipulation tools
- Development practices and Agile methodology
What We Offer
- Save For Your Future – Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
- All Employee Long Term Incentive Plan (LTIP) – Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
- Health and Wellbeing – Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.
- Employee discounts – Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
- Flexible Benefits – The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
- Time Off – Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
- Winning together – Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
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Senior Implementation Analyst | Liverpool, UK employer: Equiniti
Contact Detail:
Equiniti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Implementation Analyst | Liverpool, UK
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Compendia and Administrator. Understanding these tools will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Equiniti on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Brush up on Agile methodology and be prepared to discuss how you've applied it in past roles. Since the position involves overseeing workstreams and client deliverables, showcasing your experience in this area will set you apart.
✨Tip Number 4
Prepare to demonstrate your problem-solving skills through real-life examples. The role requires analytical thinking and attention to detail, so having specific scenarios ready will help illustrate your capabilities effectively.
We think you need these skills to ace Senior Implementation Analyst | Liverpool, UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Implementation Analyst position. Familiarise yourself with the software mentioned, such as Compendia and Administrator, and how they relate to pensions.
Tailor Your CV: Customise your CV to highlight relevant experience in software implementation, particularly in the pensions or financial sectors. Emphasise your skills in process-driven software configuration and any experience with Agile methodology.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of the company’s values—trust, commerciality, collaboration, and improvement. Explain how your background aligns with these values and how you can contribute to their goals.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of past experiences where you successfully communicated complex information.
How to prepare for a job interview at Equiniti
✨Understand the Software
Make sure you have a solid grasp of the Compendia and Administrator software. Familiarise yourself with its features, especially those related to pensions software implementation, as this will demonstrate your expertise during the interview.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical problem-solving abilities. Discuss how you've previously obtained, analysed, and documented client requirements, as this is crucial for the role.
✨Emphasise Collaboration
Since the role involves working closely with clients and internal teams, be ready to share experiences where you successfully collaborated on projects. Highlight your ability to communicate effectively and build strong relationships.
✨Familiarise Yourself with Agile Methodology
As the position requires supporting project management through Agile practices, brush up on Agile principles. Be prepared to discuss how you've applied Agile methodologies in past projects to ensure timely delivery and client satisfaction.
