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- Tasks: Lead a team to enhance customer experience and drive store success.
- Company: Join Card Factory, the UK's top retailer for cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, apprenticeships, and wellness programmes.
- Why this job: Be part of a dynamic team focused on customer delight and personal growth.
- Qualifications: Previous retail management experience and a passion for team development required.
- Other info: Exciting career prospects await; apply early to secure your chance!
The predicted salary is between 28800 - 43200 £ per year.
Job Introduction
Store Location: Omagh
Store Hours: 42.5
Lead the way at cardfactory, where special moments come to life.
As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.
You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.
Role Responsibility
You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.
You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.
The Ideal Candidate
What We’re Looking For:
- Leadership experience – You’ve led teams and know how to bring out their best.
- Inspiring presence – You lead by example and build a high-performing culture.
- People-first mindset – You coach, support, and help others grow.
- Strong communicator – You listen, speak clearly, and bring people together.
- Tech-savvy – Comfortable using systems to support daily tasks.
- Calm and adaptable – You stay focused and flexible under pressure.
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
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Store Manager employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Card Factory's values and customer promise. Understanding what the company stands for will help you align your approach during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Prepare examples of how you've successfully developed teams in previous roles. Be ready to discuss specific instances where your coaching and training led to improved performance or customer satisfaction.
✨Tip Number 3
Research the latest trends in retail management and customer experience. Being knowledgeable about current industry practices will show that you're proactive and committed to driving commercial growth.
✨Tip Number 4
Network with current or former employees of Card Factory if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly focusing on customer experience and team development. Use specific examples that demonstrate your ability to lead a team and drive commercial growth.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and colleague development. Mention how your previous experiences align with the responsibilities of the Store Manager role and how you can contribute to the company's 5-year strategy.
Showcase Leadership Skills: In your application, emphasise your leadership skills and experience in developing teams. Provide examples of how you've successfully coached and trained colleagues in past roles, as this is crucial for the position.
Highlight Commercial Acumen: Demonstrate your understanding of commercial decisions related to stock availability and merchandising. Include any relevant metrics or achievements that showcase your ability to drive sales and improve store performance.
How to prepare for a job interview at Card Factory
✨Showcase Your Customer-Centric Approach
As a Store Manager, your focus on customer experience is crucial. Prepare examples of how you've previously enhanced customer satisfaction and how you plan to continue doing so in this role.
✨Demonstrate Leadership Skills
Highlight your experience in leading and developing teams. Be ready to discuss specific instances where you've coached colleagues, resolved conflicts, or improved team performance.
✨Understand the Business Strategy
Familiarise yourself with Card Factory's 5-year strategy and be prepared to discuss how you can contribute to its success. Show that you understand the importance of commercial growth and stock management.
✨Prepare for KPI Discussions
Since you'll be working towards KPIs, think about how you've met or exceeded targets in the past. Be ready to share strategies you used to achieve these goals and how you plan to implement them in this new role.
