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For Companies At a Glance
- Tasks: Lead a team to enhance customer experience and drive store success.
- Company: Join Card Factory, the UK's top retailer for cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, apprenticeships, and wellness programmes.
- Why this job: Be part of a dynamic team focused on customer delight and personal growth.
- Qualifications: Previous retail management experience and a passion for customer service required.
- Other info: Exciting career prospects await; apply early to secure your chance!
The predicted salary is between 28800 - 43200 £ per year.
About the job
Store Location: Belfast Cityside
Store Hours: 42,5
Lead the way at cardfactory, where special moments come to life.As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.
You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.
The day to day
You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.
You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.
About You
What We’re Looking For:
Why join us
At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.
If you\’re ready to lead with impact and help shape the future of a business that celebrates life’s most meaningful moments, we’d love to hear from you.
Store Manager employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Card Factory's values and customer promise. Understanding what the company stands for will help you align your approach during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Prepare examples from your previous experience that showcase your ability to develop teams and enhance customer experiences. Be ready to discuss specific situations where you've successfully coached colleagues or improved store performance.
✨Tip Number 3
Network with current or former employees of Card Factory if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach for the interview.
✨Tip Number 4
Stay updated on retail trends and challenges, especially in the greeting card and gift sector. Being knowledgeable about the industry will allow you to engage in meaningful conversations during the interview and show your passion for the role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, focusing on customer experience and team development. Use specific examples that demonstrate your ability to drive commercial growth and lead a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and colleague development. Mention how your previous experiences align with the responsibilities of the Store Manager role and how you can contribute to the company's 5-year strategy.
Showcase Leadership Skills: In your application, emphasise your leadership skills and experience in coaching and developing teams. Provide examples of how you've successfully recruited and managed staff in a retail environment.
Highlight Commercial Acumen: Demonstrate your understanding of commercial decision-making by including examples of how you've managed stock availability and merchandising in previous roles. This will show your potential employer that you can make informed decisions that benefit the business.
How to prepare for a job interview at Card Factory
✨Showcase Your Customer-Centric Approach
As a Store Manager, your focus on customer experience is crucial. Prepare examples of how you've previously enhanced customer satisfaction and loyalty in your past roles. Highlight specific strategies you implemented that led to positive outcomes.
✨Demonstrate Leadership Skills
Be ready to discuss your experience in developing and coaching teams. Share instances where you successfully trained colleagues or improved team performance. Emphasise your ability to foster a positive team culture that aligns with the company's values.
✨Understand Commercial Growth Strategies
Familiarise yourself with the company's 5-year strategy and be prepared to discuss how you can contribute to commercial growth. Think about how you would make decisions regarding stock availability and merchandising to drive sales.
✨Engage with Stakeholders
Highlight your experience in collaborating with various stakeholders. Be prepared to discuss how you would seek feedback and communicate effectively with District and Regional Managers to identify business opportunities and improve store performance.
