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- Tasks: Engage with customers, sell luxury jewellery, and provide expert advice in a stunning boutique.
- Company: Berry's Jewellers is a prestigious family-owned luxury jeweller with a rich heritage since 1897.
- Benefits: Enjoy competitive salary, pension scheme, staff discounts, uniform allowance, and ongoing training.
- Why this job: Join a dynamic team focused on world-class customer service and high-quality products in a beautiful setting.
- Qualifications: Jewellery knowledge preferred; excellent communication skills and customer service experience are essential.
- Other info: Must be available to work Sundays and Bank Holidays on a rota basis.
The predicted salary is between 28800 - 42000 £ per year.
Founded in 1897, as a family business Berry’s Jewellers are proud of their heritage and prestigious reputation as luxury jewellers. In recent years our client has developed into a leading high-end diamond and watch specialist, sourcing and importing luxury jewellers from all around the world. They proudly have a network of 10 stores in Leeds, Windsor, Hull, Newcastle, Nottingham, and York. Despite growth and success, Berry’s Jewellers still remain true to their core values of providing world class customer service, care and the highest quality jewellery. Job Role: There is now an exciting opportunity to join the business as a Sales Consultant within their York boutique. As a Sales Consultant you will be at the forefront of the business, interacting with customers and providing a world class customer service. Main tasks include: * Sell jewellery, watches, and gifts * Provide expert advice about various products on sale * Provide a high standard of service and customer care in their beautiful store * Deal with incoming post and direct it to an appropriate department * Process incoming stock via internal stock systems * Advise customers and deal with their jewellery/watches/gifts brought in for repair; all enquiries and ensure the correct administration procedures are followed; deal with valuations, replacement estimates * Display products attractively in the display windows in order to attract, encourage and motivate attention and sales * To maintain care of stock Requirements: * Ideally jewellery focused with GIA certificate and/or Professional Jewellery Diploma or the desire to train to this level * Previous experience working for a Jewellery and Watch retailer would be an advantage * Excellent communication skills * Proven track record in delivering outstanding customer service * Must be available to work Sundays and Bank Holidays working on a rota basis SALARY: Competitive £salary reflective of experience + pension scheme + staff uniform allowance + staff discount + ongoing training To apply to join this continually evolving and successful Jewellery Group business please present your CV at the earliest opportunity to Jolyon at Jolyon Marshall Limited
Sales Consultant - Berry's Jewellers employer: Jolyon Marshall Limited
Contact Detail:
Jolyon Marshall Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Berry's Jewellers
✨Tip Number 1
Familiarize yourself with the luxury jewellery market, especially the brands and products that Berry's Jewellers offers. This knowledge will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different sales scenarios with friends or family. This will prepare you to handle various customer inquiries and showcase your ability to provide world-class service.
✨Tip Number 3
Visit Berry's Jewellers stores if possible, and observe how the staff interact with customers. Take notes on their approach to selling and customer care, which can give you valuable insights to discuss in your interview.
✨Tip Number 4
Highlight any previous experience in retail, especially in luxury goods, during your conversations. Share specific examples of how you've successfully engaged customers and contributed to sales in past roles.
We think you need these skills to ace Sales Consultant - Berry's Jewellers
Some tips for your application 🫡
Understand the Brand: Research Berry's Jewellers to understand their heritage, values, and product offerings. This knowledge will help you tailor your application and demonstrate your alignment with their brand.
Highlight Relevant Experience: Emphasize any previous experience in retail, particularly in jewellery or luxury goods. Mention specific roles where you provided outstanding customer service or sold high-end products.
Showcase Communication Skills: Since excellent communication skills are a requirement, provide examples in your CV or cover letter that illustrate your ability to engage with customers effectively and provide expert advice.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the specific requirements of the Sales Consultant role. Use keywords from the job description and express your enthusiasm for working in a luxury retail environment.
How to prepare for a job interview at Jolyon Marshall Limited
✨Show Your Passion for Luxury Jewellery
Make sure to express your enthusiasm for luxury jewellery and watches during the interview. Share any personal experiences or knowledge you have about the industry, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Your Customer Service Skills
Since providing world-class customer service is a core value of Berry's Jewellers, prepare examples from your past experiences where you went above and beyond for a customer. This will showcase your ability to deliver outstanding service.
✨Prepare for Product Knowledge Questions
Brush up on your knowledge of different types of jewellery, watches, and their features. Be ready to discuss how you would advise customers on various products, as this will reflect your expertise and ability to provide expert advice.
✨Demonstrate Teamwork and Flexibility
Since the role requires working on Sundays and Bank Holidays, be prepared to discuss your availability and willingness to work in a team environment. Highlight any previous experiences where you collaborated with others to achieve a common goal.
