At a Glance
- Tasks: Lead the team, engage with customers, and create memorable shopping experiences.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be part of a vibrant team, mentor others, and grow in luxury retail.
- Qualifications: Previous retail or hospitality supervisory experience and a passion for customer service.
- Other info: Flexible hours between 16-32, perfect for students balancing work and studies.
Supervisor – Bristol Cribbs Causeway (16 – 32 hours)
Join to apply for the Supervisor – Bristol Cribbs Causeway (16 – 32 hours) role at Rituals UK & Ireland (B Corp)
Supervisor – Bristol Cribbs Causeway (16 – 32 hours)
4 days ago Be among the first 25 applicants
Join to apply for the Supervisor – Bristol Cribbs Causeway (16 – 32 hours) role at Rituals UK & Ireland (B Corp)
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On Top Of That, You Have
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Part-time
Job function
-
Industries
Cosmetics
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Supervisor - Bristol Cribbs Causeway (16 - 32 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Bristol Cribbs Causeway (16 - 32 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Being knowledgeable about their offerings will not only help you connect with customers but also demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you've successfully mentored or led a team. Highlighting your ability to inspire and support others will resonate well with the hiring managers.
✨Tip Number 3
Prepare to discuss how you handle customer service challenges. Think of specific examples where you've turned a negative experience into a positive one, as this aligns with the role's focus on creating unforgettable customer experiences.
✨Tip Number 4
Emphasise your enthusiasm for working in a luxury retail environment. Share your thoughts on what makes a great shopping experience and how you can contribute to that at Rituals, making sure to convey your energy and excitement.
We think you need these skills to ace Supervisor - Bristol Cribbs Causeway (16 - 32 hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supervisor at Rituals. Highlight your relevant experience in retail or hospitality and how it aligns with the job description.
Tailor Your CV: Customise your CV to reflect your supervisory experience and customer service skills. Use keywords from the job description, such as 'team player', 'decision making', and 'problem-solving' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to mentor and lead a team. Share specific examples of how you've created positive customer experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a supervisory role.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share specific experiences where you connected with the brand or how its values resonate with you. This will demonstrate that you're not just looking for a job, but that you genuinely want to be part of their team.
✨Highlight Your Leadership Skills
As a supervisor, you'll need to mentor and support your team. Be prepared to discuss your previous leadership experiences, focusing on how you've motivated others and resolved conflicts. Use examples that showcase your ability to lead by example and foster a positive team environment.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging with customers, think about how you would handle various customer service situations. Prepare examples of how you've provided excellent service in the past, and be ready to discuss how you would create memorable experiences for customers at Rituals.
✨Demonstrate Problem-Solving Abilities
The interviewers will likely want to see how you approach challenges. Be ready to share specific instances where you've successfully solved problems in a retail or hospitality setting. Highlight your decision-making process and how you ensure a smooth operation while keeping customer satisfaction in mind.