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For Companies At a Glance
- Tasks: Support and enhance IT systems for a global team, ensuring smooth operations.
- Company: Join an industry leader based near Wilmslow, Cheshire, known for innovation.
- Benefits: Enjoy 21 days holiday, free breakfasts, subsidised lunches, and a pension scheme.
- Why this job: Be part of a dynamic team, improve IT security, and make a real impact.
- Qualifications: Strong communication skills, experience in desktop support, and knowledge of IT security.
- Other info: Opportunity to upskill and work with cutting-edge technologies.
The predicted salary is between 19200 - 22400 £ per year.
IT Service Desk Technician Cheshire – GBP32k
On behalf of our industry-leading client based near Wilmslow, Cheshire, we are recruiting for an IT Service Desk Technician. As IT Service Desk Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but also across the globe.
The IT Service Desk Technician will be responsible for:
- Regularly evaluating our IT systems to ensure they meet the necessary business demands.
- Researching hardware and software technologies to decide if they offer improvements
- Oversee new system installation and setup and customise them for business needs.
- Monitoring system performance to ensure everything runs correctly and securely.
- Anticipating potential issues and identifying solutions
- Engineer, implement and monitor security measures for the protection of computer systems, networks and information.
- Upskilling team members about network security and best practices for computer usage.
The IT Service Desk Technician will have the following:
- Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team
- Desktop Support Win 10 & OSX
- Device management and monitoring
- ITIL Focus on Service design/transition and operation
- IT security client and server anti-virus, email anti-phishing and anti-spoofing, multi-factor authentication, firewall, web filtering.
- Office 365 Management and Administration Experience of the full suite of apps including OneDrive, Yammer & Teams etc.
- Azure Active Directory Setup/Deployment/Management
Benefits
- 21 days Holiday, increasing each year up to 25 days
- Free Breakfasts
- Subsidised lunches
- Pension
How to Apply if you re Interested in this Job:
If this sounds like your perfect role, click Apply without delay!
IT Service Desk Technician Cheshire Up to GBP32k #J-18808-Ljbffr
IT Service Desk Technician employer: Adria Solutions Ltd
Contact Detail:
Adria Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 10, OSX, and Office 365. Being able to discuss your hands-on experience with these systems during an interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Brush up on your ITIL knowledge, especially around service design and transition. Being able to articulate how you’ve applied ITIL principles in past roles can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully handled system performance monitoring and security measures in previous positions. Real-life scenarios can demonstrate your problem-solving skills and proactive approach.
✨Tip Number 4
Showcase your interpersonal and communication skills by preparing to discuss how you've motivated and organised teams in the past. This is crucial for the role, so having specific examples ready will help you make a strong impression.
We think you need these skills to ace IT Service Desk Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the IT Service Desk Technician role. Focus on your desktop support experience, ITIL knowledge, and any specific technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to enhance IT systems. Mention specific examples of how you've improved system performance or resolved issues in previous roles.
Highlight Communication Skills: Since excellent interpersonal and communication skills are crucial for this role, provide examples in your application that demonstrate your ability to lead and motivate a team, as well as your experience in training others on best practices.
Showcase Relevant Certifications: If you have any certifications related to IT security, Office 365, or ITIL, make sure to include them in your application. This will strengthen your candidacy and show your commitment to professional development.
How to prepare for a job interview at Adria Solutions Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with desktop support, particularly with Windows 10 and OSX. Highlight any specific instances where you successfully resolved technical issues or improved system performance.
✨Demonstrate Communication Abilities
As an IT Service Desk Technician, strong interpersonal skills are crucial. Practice explaining complex technical concepts in simple terms, as you may need to communicate with team members who aren't as tech-savvy.
✨Familiarise Yourself with ITIL Practices
Since the role focuses on service design and operation, brush up on ITIL principles. Be ready to discuss how you've applied these practices in previous roles to enhance service delivery.
✨Prepare for Security Discussions
Given the emphasis on IT security, be ready to talk about your experience with security measures like anti-virus software, firewalls, and multi-factor authentication. Share examples of how you've educated team members on best practices.
