Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our high-profile client, ensuring a top-notch experience for all visitors.
- Company: Join Securitas UK, a global leader in security and customer service.
- Benefits: Enjoy perks like gym discounts, wellness support, and career development opportunities.
- Why this job: Make a real impact while working in a dynamic, inclusive environment that values your growth.
- Qualifications: Bring exceptional customer service skills and a professional appearance; experience in fast-paced settings is essential.
- Other info: Flexible shifts available, with contracts ranging from 29 to 39 hours per week.
Company Description
Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.
We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.
Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: https://www.securitas.uk.com/services/on-site/stars/
Job Description
We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS team. Working for one of our high-profile clients in Broughton, CH4 0DR
STARS at Securitas provide a “two roles in one\” service to our clients, their staff, visitors and customers.
We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service.
- 39, 37 & 29 hour contracts
- Monday – Friday,
- Shifts between 0700hrs – 1600 hrs
- 30 min per day unpaid break on top of contracted hours
Responsibilities:
- Meet and greet all staff, visitors and contractors in a professional and personable manner
- Deliver a consistently high-end customer focused experience
- Embody a high-performance approach and encourage colleagues to do the same
- Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
- Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
- Assist in emergency situations
- Provide timely and accurate information
- Respond appropriately to varying and fast changing priorities
- Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
- Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both
Qualifications
Essential criteria:
- 5 year checkable history
- Exceptional Customer service skills
- Computer literate
Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation.
Essential Skills
- Highest quality personal appearance
- Flexible, professional and adept at working under pressure
- Outstanding written, verbal and oral communication skills
- Customer oriented with a passion for high-level service
- Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
- Polite and proactive
- Punctual and trustworthy
- Able to use initiative and highly adaptable
- Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment
- Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on
Additional Information
Company Benefits
Health & Wellbeing
- Company pension and advice and planning
- Life assurance scheme
- Discounted gym memberships
- Wellness advice and support, including financial, emotional and physical
- Dental and Physical Health Plans
Lifestyle Benefits
- Cycle to work scheme
- Car lease and new car purchasing schemes
- Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
- Mortgage Advise
- Payroll ISA\’s
- Eligibility for Costco Membership
Learning & Development
- Support with further education
- 100\’s of eLearning courses
- Accredited courses by C&G, ILM, IOSH and SIA
- Leadership Development programs both local and global
It’s great to see you’re considering a career with us here at Securitas UK! You\’re one step away from joining our global team of over 375,000 professionals.
Why Choose Securitas UK?
At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect, transparency, and collaboration.
- Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
- Employee Networks – Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
- Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification – We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
- Health & Well-being Programs – Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!
Take the Next Step
Join us and be part of a team that values you. Click ‘I\’m Interested\’ and start your career with Securitas UK today! #J-18808-Ljbffr
Broughton - STARS Front of House, Brand Ambassador, employer: Securitas UK
Contact Detail:
Securitas UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broughton - STARS Front of House, Brand Ambassador,
✨Tip Number 1
Familiarise yourself with the STARS programme and its core values of integrity, vigilance, and helpfulness. Understanding these principles will help you align your approach during interviews and demonstrate that you embody the qualities Securitas is looking for.
✨Tip Number 2
Network with current or former employees of Securitas to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your responses in interviews.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your exceptional customer service skills and ability to work under pressure. Being able to articulate these situations clearly will set you apart from other candidates.
✨Tip Number 4
Demonstrate your flexibility and adaptability by discussing how you've successfully handled changing priorities in previous roles. This is crucial for a position that requires quick thinking and responsiveness in a fast-paced environment.
We think you need these skills to ace Broughton - STARS Front of House, Brand Ambassador,
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant roles in Front of House or concierge services. Use specific examples that demonstrate your ability to deliver high-quality service in a fast-paced environment.
Craft a Strong Cover Letter: In your cover letter, express your passion for providing exceptional customer service. Mention how your skills align with the values of Securitas, such as integrity and vigilance, and provide examples of how you've embodied these in previous roles.
Highlight Relevant Skills: Clearly outline your skills that are essential for the role, such as outstanding communication abilities, flexibility under pressure, and proficiency in administrative tools like MS Office and GSuite. Make sure to relate these skills back to the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Front of House role.
How to prepare for a job interview at Securitas UK
✨Showcase Your Customer Service Skills
As a Front of House, Brand Ambassador, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond to ensure a positive experience for clients or guests.
✨Demonstrate Professionalism
Your appearance and demeanor should reflect the high standards expected in this role. Dress smartly and maintain a confident yet approachable attitude throughout the interview.
✨Familiarise Yourself with the Company Values
Understand Securitas' core values of Integrity, Vigilance, and Helpfulness. Be ready to discuss how you embody these values in your work and how they align with your personal ethos.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle various situations, such as emergencies or difficult customers. Think through potential scenarios and how you would respond effectively while maintaining a calm and professional approach.
