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For Companies At a Glance
- Tasks: Join our team to deliver top-notch customer service and embody our brand values.
- Company: Be part of On, a leading sports brand making waves in Korea.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: This role offers a chance to shape the store experience and connect with passionate customers.
- Qualifications: Retail experience is a plus; strong communication skills and a passion for sports are essential.
- Other info: Be one of the first hires in our Seoul Store Team and make an impact!
The predicted salary is between 24000 - 36000 £ per year.
In short
This is your opportunity to become a core part of On\’s Direct-to-Consumer (DTC) Store Retail team and commence the journey to bring On to Korea.
As one of the first hires of the Seoul Store Team, On will rely on you to deliver exceptional customer service to each and every customer while embodying On\’s core values and passion for movement.
Your Mission
- Continuously embrace and communicate On\’s values and brand philosophy in team and customer interactions
- Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product
- Maintain in-depth knowledge of product technical information and follow On\’s global activities and projects (e.g., sustainability efforts, Athlete stories)
- Contribute feedback to store leadership to continuously improve store processes, customer engagement, and team happiness
- Help maintain the visual standards in the store to deliver a premium experience
- Assist with inventory management and inbound/outbound product orders
- Other duties as needed
Your story
- Experience within a retail or customer-facing work environment is a strong plus.
- A background in the Running, Fashion, or Sports Industry is preferred but not required
- Strong communication, hospitality, and interpersonal skills
- Ability to take initiative, learn quickly, and work both independently and as part of a team
- Eye for maintaining outstanding store condition and visual merchandising standards
Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. May occasionally involve stooping, kneeling, and crouching.
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Store Advisor, Songpa-gu, Seoul employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Advisor, Songpa-gu, Seoul
✨Tip Number 1
Familiarise yourself with On's brand values and philosophy. Understanding their commitment to sustainability and athlete stories will help you connect better with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Gain insights into the local running and sports community in Seoul. Engaging with local runners or attending events can provide you with valuable knowledge that you can share during your interview, showcasing your enthusiasm for the industry.
✨Tip Number 3
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer inquiries effectively and demonstrate your ability to create solutions on the spot, which is crucial for this role.
✨Tip Number 4
Showcase your teamwork abilities by discussing past experiences where you contributed to a positive team environment. Highlighting your interpersonal skills will resonate well with the store leadership, as they value team happiness and collaboration.
We think you need these skills to ace Store Advisor, Songpa-gu, Seoul
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with On's values and brand philosophy. This will help you convey your passion for movement and customer service in your application.
Highlight Relevant Experience: Emphasise any previous retail or customer-facing experience you have, especially if it's related to the Running, Fashion, or Sports Industry. Use specific examples to demonstrate your skills.
Showcase Communication Skills: Since strong communication and interpersonal skills are crucial for this role, make sure to highlight these in your CV and cover letter. Provide examples of how you've successfully engaged with customers in the past.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Store Advisor position. Mention your ability to maintain store conditions and visual merchandising standards, as well as your willingness to learn and take initiative.
How to prepare for a job interview at ON RUNNING
✨Show Your Passion for Movement
Make sure to express your enthusiasm for On's brand philosophy and values during the interview. Share personal experiences related to running, sports, or fashion that highlight your passion and how it aligns with the company's mission.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Be ready to discuss how you listened to customers' needs and created solutions, as this is crucial for the Store Advisor role.
✨Know the Products Inside Out
Familiarise yourself with On's product range and any recent global activities, such as sustainability efforts. This knowledge will not only impress the interviewers but also show your commitment to the brand and its values.
✨Emphasise Teamwork and Initiative
Highlight your ability to work both independently and as part of a team. Share instances where you took the initiative to improve processes or enhance team dynamics, as this will resonate well with the store leadership.
