QA Manager

Our client is a diagnostics manufacturer with impressive growth plans. They require an experienced QA Manager to lead their quality strategy and help grow the team. You must have experience in maintaining ISO 9001 QMS systems and be a trained internal auditor. This role offers hybrid work options. Role Overview The Quality Assurance Manager is responsible for overseeing the Quality Management System (QMS), ensuring that all processes and products meet high-quality standards. This role requires a strategic yet hands-on approach to managing all aspects of quality assurance, including establishing metrics, implementing best practices, and developing tools and processes to achieve quality goals. As a member of the UK site leadership team, the QA Manager will collaborate with operational and R&D teams to maintain ISO9001 certification and drive the continuous evolution of quality processes to support business growth. This role is ideal for a self-starter who can develop and implement a QA strategy aligned with the company’s goals, while also managing the small QA team and taking a practical, hands-on approach when needed. Key Responsibilities Quality Management System: Develop, implement, maintain, and ensure adherence to the QMS. ISO9001 Accreditation: Oversee compliance and maintain certification. Document Control: Manage the company’s document control system, including archiving manufacturing records and biological reconciliation. Training Records: Manage staff training records and matrices to ensure compliance with quality standards. Continuous Improvement: Work with site management to drive continuous improvement and implement best practices within the quality system. QA Strategy: Define and execute a QA strategy that supports business growth targets. Non-Conformance/CAPA: Own and manage the Non-Conformance and CAPA processes. Internal Audits: Plan and manage the internal audit program, including conducting audits. Customer Complaints: Facilitate the customer complaints process and communicate with stakeholders as needed. Quality Reporting: Prepare and present quality reports and metrics to leadership. Management Meetings: Chair monthly management meetings and circulate minutes. Training: Identify training needs and organize sessions to ensure compliance with quality standards. Perform other responsibilities as required by the business. Supervisory Responsibilities This role supervises one team member and requires strong leadership and mentoring skills. Qualifications BSc or BA in Business Management or a relevant field (desirable). Minimum of 5 years’ experience in quality assurance within a similar industry. Internal auditor training (essential). Exceptional communication skills, capable of engaging diverse audiences. Strong organizational skills with a high level of attention to detail. Proficiency in Microsoft Office applications. Strong data analysis skills. A team player with excellent time management and adaptability. Flexibility and adaptability, with an “outside-the-box” approach to problem-solving. A proactive mindset, with the ability to manage multiple tasks effectively. Commitment to collaboration, delivering successful outcomes across site teams. This position offers an exciting opportunity to lead the quality assurance efforts in a dynamic and fast-paced environment. This is a permanent, full-time role, but with opportunity to offer hybrid working. £55k – £65k – Berkshire