At a Glance
- Tasks: Lead daily store operations, drive sales, and create an amazing customer experience.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail with a focus on inclusivity.
- Benefits: Enjoy flexible hours, competitive pay, merchandise discounts, and paid volunteer days.
- Why this job: Be part of a vibrant team that values creativity, growth, and community impact.
- Qualifications: A degree or one year of supervisory experience in a customer-facing role is required.
- Other info: Opportunities for career advancement and a supportive work culture await you!
The predicted salary is between 24000 - 36000 £ per year.
Hollister Co. – Assistant Manager, Trinity Leeds
6 days ago Be among the first 25 applicants
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You\’ll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
- Bachelor\’s Degree OR one year of supervisory experience in a customer-facing role
- Fluency in English
- Strong problem-solving skills
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
What You’ll Get
As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values.
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development
- Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who\’ll Celebrate you for Being YOU
- Pending completion of 90 day probationary period
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Follow us on Instagram @LIFEATANF
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Customer Service
Industries
- Retail, Apparel & Fashion
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Hollister Co. - Assistant Manager, Trinity Leeds employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Assistant Manager, Trinity Leeds
✨Tip Number 1
Familiarise yourself with Hollister's brand values and customer experience. Understanding their commitment to inclusivity and quality will help you align your approach during interviews, showcasing how you can contribute to their culture.
✨Tip Number 2
Prepare examples of your previous leadership experiences, especially in retail or customer service. Highlight how you've successfully managed teams, driven sales, or improved customer satisfaction, as these are key aspects of the Assistant Manager role.
✨Tip Number 3
Showcase your passion for fashion and current trends. Being knowledgeable about the latest styles and how they resonate with the target demographic can set you apart and demonstrate your fit for the role.
✨Tip Number 4
Network with current or former employees of Abercrombie & Fitch Co. to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.
We think you need these skills to ace Hollister Co. - Assistant Manager, Trinity Leeds
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Assistant Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service and management roles. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your passion for the brand and the retail industry. Highlight your problem-solving skills and ability to work in a fast-paced environment, as well as your commitment to inclusion and diversity.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Passion for Fashion
As an Assistant Manager at Hollister Co., a genuine interest in fashion is crucial. Be prepared to discuss your favourite trends and how they relate to the brand's identity. This will demonstrate your alignment with their values and your ability to connect with customers.
✨Highlight Your Leadership Skills
Since the role involves team management, share specific examples of how you've successfully led a team in the past. Discuss your approach to training and developing staff, as well as how you foster an inclusive environment that encourages collaboration.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Prepare by thinking of examples where you've provided exceptional service or resolved conflicts effectively. This will showcase your problem-solving skills and commitment to customer satisfaction.
✨Understand the Brand's Values
Familiarise yourself with Hollister Co.'s mission and values. During the interview, reference these values and explain how you embody them in your work. This shows that you're not just looking for a job, but are genuinely interested in contributing to the company's culture.