Retail Security Officer

Retail Security Officer

Ellesmere Port Full-Time No home office possible
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At a Glance

  • Tasks: As a Retail Security Officer, you'll patrol, deter crime, and respond to incidents.
  • Company: Join Argenbright Security Europe Limited, a leader in bespoke security solutions.
  • Benefits: Enjoy perks like SIA licence renewal, training investment, and discounts through Perkbox.
  • Why this job: Be part of a team that values authenticity and transparency while making a real impact.
  • Qualifications: You need a valid SIA licence; previous experience is a plus but not required.
  • Other info: Full training provided, with opportunities for progression and ongoing support.

Retail Security Officer – Argenbright Security Europe Limited – ASEL

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. We design, develop and deliver bespoke and integrated security solutions that bring together people, technology and processes to achieve results‑driven outcomes. Our risk advisory practice utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.

Main Responsibilities

  • Patrol the shop floor and deter criminal activity
  • Assess and identify vulnerabilities, working proactively to minimise risk
  • Liaise with management and local authorities when applicable
  • Manage vulnerable persons with empathy to avoid distress
  • Complete colleague and contractor searches in line with customer policy
  • Digitally report incidents and use tablets/phones for daily activity planning
  • Prepare detailed and legible incident reports to assist the client and local authorities

Location & Schedule

  • Location: Ellesmere Port
  • Hours: 18 hours per week
  • Shift Pattern: Friday & Saturday, 12:00 – 21:00
  • Hourly Rate: £13.54
  • Employment Type: Permanent – Full‑time

Required Experience & Qualifications

  • Valid SIA Guarding or SIA Door Supervisor licence is mandatory.
  • Previous retail security experience is an advantage but not essential – full training will be provided.
  • Full five‑year checkable work or back‑to‑school history required.
  • Bring right‑to‑work documents and recent proof of address to interview.

Benefits

  • SIA licence renewal support
  • Auto‑enrolment pension scheme
  • Investment in training programmes
  • Perkbox incentive scheme (discounts, rewards, EAP)
  • Company uniform provided
  • Employee of the month scheme (£50)
  • 110% Club for outstanding performers (large prizes and monetary rewards)
  • WageStream – flexible wage application to pull wages before payday
  • Employee Assistance Programme (EAP)
  • Progression opportunities within the company
  • Ongoing training

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. We provide an inclusive environment that encourages excellence through diversity, leadership and management.

Application Process

  • Due to the large number of applicants, if you have not been contacted within 14 days of applying, please consider your application unsuccessful.
  • Job Reference: DN1443484EllRSO
  • Closing date: 14/12/2025

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Retail Security Officer employer: Argenbright Security Europe Limited - ASEL

Argenbright Security Europe Limited (ASEL) is an exceptional employer that prioritises employee growth and well-being, offering comprehensive training and a supportive work culture. Located in Ellesmere Port, employees benefit from a competitive hourly rate, flexible wage access, and a range of perks including an employee assistance programme and recognition schemes. ASEL's commitment to diversity and inclusion ensures that all team members have equal opportunities to thrive in their careers while contributing to a collaborative and trustworthy environment.
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Contact Detail:

Argenbright Security Europe Limited - ASEL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Security Officer

✨Tip Number 1

Familiarise yourself with the specific security protocols and procedures that ASEL follows. Understanding their approach to risk management and incident reporting will help you demonstrate your alignment with their values during any discussions.

✨Tip Number 2

Showcase your communication skills by preparing examples of how you've effectively handled conflict or difficult situations in the past. This will highlight your ability to manage vulnerable persons with empathy, which is crucial for this role.

✨Tip Number 3

Network with current or former employees of ASEL on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 4

Prepare to discuss your understanding of the retail environment and the unique challenges it presents for security. Being able to articulate how you would proactively minimise risks in a retail setting will set you apart from other candidates.

We think you need these skills to ace Retail Security Officer

Valid SIA Licence
Conflict Resolution
Effective Communication Skills
Incident Reporting
Patrolling and Surveillance
Risk Assessment
Customer Service Skills
Empathy and Compassion
Attention to Detail
Team Collaboration
Digital Reporting Proficiency
Professionalism
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Security Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.

Highlight Relevant Experience: Even if you don't have direct experience in retail security, emphasise any relevant skills or experiences that demonstrate your ability to handle conflict, communicate effectively, and work collaboratively with others.

Craft a Strong Cover Letter: Write a tailored cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Argenbright Security Europe Limited that resonate with you and explain why you would be a great fit.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Argenbright Security Europe Limited - ASEL

✨Know Your Role

Familiarise yourself with the responsibilities of a Retail Security Officer. Understand the importance of patrolling, incident reporting, and liaising with local authorities. This will help you demonstrate your knowledge and enthusiasm during the interview.

✨Showcase Communication Skills

As a Security Officer, effective communication is key. Be prepared to discuss how you would handle conflict and interact with customers. Use examples from past experiences to illustrate your ability to communicate clearly and professionally.

✨Demonstrate Empathy

Highlight your ability to manage vulnerable persons with empathy. Share any relevant experiences where you successfully handled sensitive situations, showing that you can maintain professionalism while being compassionate.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential incidents you might encounter in a retail environment and how you would respond. Practising these scenarios can help you feel more confident during the interview.

Retail Security Officer
Argenbright Security Europe Limited - ASEL
Location: Ellesmere Port
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