Retail Sales Assistants

Retail Sales Assistants

Stockton-on-Tees Full-Time No home office possible
M

At a Glance

  • Tasks: Join our team as a Sales Assistant, helping customers create magical moments for their little ones.
  • Company: Mamas & Papas is a leading retailer dedicated to supporting parents and their journeys.
  • Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
  • Why this job: Be part of a friendly team that values inclusivity and celebrates every customer's unique parenting journey.
  • Qualifications: Previous retail or customer service experience is preferred; a passion for helping others is essential.
  • Other info: Flexible shifts available; apply quickly with a simple CV upload and application form.

Overview

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.

THE ROLE of Sales Assistant / Consultant

Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANTS, to be based at our beautiful Mamas & Papas Stockton store

These Sales Consultant / Sales Assistant vacancies being

  • 8 hours across Saturday & Sunday
  • 12 hours across a Wednesday, Friday & Sunday

(Apply to chat through what shift patterns would work best for you)

If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, then we\’d love to hear from you.

To APPLY:

  • To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2mins max)

No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits

We\’re a Business that cares, so here\’s just some of our Benefits on offer:

  • 33 days holiday, increasing up to 40 with service.
  • Buy & Sell holiday schemes
  • Company Bonus Schemes
  • Employer pension contribution from day 1 enrolment.
  • Significant staff discounts for family & friends from our shops & online
  • Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
  • Subsidised health & critical illness cover and insurances
  • Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
  • Supportive Foster Care & Carers Leave offering
  • Support for Loss and Bereavement
  • A Menopause Friendly Employer
  • Employee Recognition and Appreciation Schemes
  • At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
  • Oh, and a great bunch of people to work with too.

(NB*: All benefits subject to contracts and individual schemes criteria & terms)

We\’re Award Winning!!

FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”

WINNERS: 2023 Retail Week -\”Best Retailer\” under £250m

WINNERS: 2022 Retail Gazette –\”Best Game Changer Retailer\” under £500m

Mamas & Papas (Stockton-On-Tees Store)

Unit 19, Teesside Shopping Park

Stockton-On-Tees

TS17 7BT

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.

THE ROLE of Sales Assistant / Consultant

Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANTS, to be based at our beautiful Mamas & Papas Stockton store

These Sales Consultant / Sales Assistant vacancies being

  • 8 hours across Saturday & Sunday
  • 12 hours across a Wednesday, Friday & Sunday

(Apply to chat through what shift patterns would work best for you)

If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, then we\’d love to hear from you.

To APPLY:

  • To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2mins max)

No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

We\’re a Business that cares, so here\’s just some of our Benefits on offer:

  • 33 days holiday, increasing up to 40 with service.
  • Buy & Sell holiday schemes
  • Company Bonus Schemes
  • Employer pension contribution from day 1 enrolment.
  • Significant staff discounts for family & friends from our shops & online
  • Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
  • Subsidised health & critical illness cover and insurances
  • Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
  • Supportive Foster Care & Carers Leave offering
  • Support for Loss and Bereavement
  • A Menopause Friendly Employer
  • Employee Recognition and Appreciation Schemes
  • At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
  • Oh, and a great bunch of people to work with too.

(NB*: All benefits subject to contracts and individual schemes criteria & terms)

We\’re Award Winning!!

FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”

WINNERS: 2023 Retail Week -\”Best Retailer\” under £250m

WINNERS: 2022 Retail Gazette –\”Best Game Changer Retailer\” under £500m #J-18808-Ljbffr

Retail Sales Assistants employer: Mamas & Papas

At Mamas & Papas, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values every team member. Our Stockton store provides a vibrant environment where Sales Assistants can thrive, with generous benefits including up to 40 days of holiday, significant staff discounts, and comprehensive family-related leave policies. Join us in creating magical moments for families while enjoying opportunities for personal growth and being part of an award-winning team dedicated to making a positive impact.
M

Contact Detail:

Mamas & Papas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Assistants

✨Tip Number 1

Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings will help you connect with customers and provide insightful recommendations, making you a standout candidate.

✨Tip Number 2

Showcase your customer service skills during any interactions. Whether it's in person or over the phone, demonstrating your ability to create positive experiences will resonate well with the hiring team.

✨Tip Number 3

Engage with the brand on social media. Commenting on their posts or sharing your thoughts about their products can show your enthusiasm and commitment to the company culture.

✨Tip Number 4

Prepare to discuss your previous retail experiences and how they relate to creating memorable moments for customers. Highlighting specific examples will demonstrate your suitability for the Sales Assistant role.

We think you need these skills to ace Retail Sales Assistants

Customer Service Skills
Product Knowledge
Sales Techniques
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Adaptability
Time Management
Empathy
Conflict Resolution
Basic Cash Handling
Visual Merchandising

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail, sales, or customer service. Emphasise any roles where you created memorable experiences for customers, as this aligns with the company's focus on magical moments.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your understanding of the role. Mention specific examples of how you've made customers smile in previous positions, showcasing your ability to connect with people.

Showcase Product Knowledge: If you have experience with baby products or similar items, mention it! Demonstrating product knowledge can set you apart from other candidates and shows your commitment to providing excellent service.

Highlight Flexibility: Since the role requires various shift patterns, make sure to express your availability and willingness to work weekends and different hours. This shows your commitment and adaptability to the team's needs.

How to prepare for a job interview at Mamas & Papas

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers. Share examples from your past experiences where you went above and beyond to create a memorable shopping experience.

✨Demonstrate Product Knowledge

Familiarise yourself with the products offered by Mamas & Papas, especially those related to parenting. Being able to discuss features and benefits will show that you're prepared and genuinely interested in the role.

✨Emphasise Teamwork Skills

Highlight your ability to work well in a team. Mamas & Papas values collaboration, so share instances where you successfully worked with others to achieve a common goal.

✨Prepare Questions for the Interviewer

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role, and it gives you a chance to learn more about the team and culture.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>