At a Glance
- Tasks: Lead our Ashford store, driving sales and delivering exceptional customer experiences.
- Company: Kao, founded in Japan in 1887, creates high-quality products for a beautiful life.
- Benefits: Enjoy a 50% staff discount, 25 days holiday, and a birthday day off!
- Why this job: Join a purpose-driven company recognised as one of the World's Most Ethical Companies.
- Qualifications: Minimum 2 years retail management experience; fragrance and beauty experience preferred.
- Other info: Access exclusive e-learning and development opportunities to enhance your skills.
The predicted salary is between 30000 - 42000 £ per year.
Founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.
As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World\’s Most Ethical Companies since 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
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We are seeking an experiencedStore Manager with a passion for luxury to lead ourAshford store!
Position:Store Manager – Full Time
Location: Ashford
What we offer to our Store Managers:
- A 50% staff discount to use on all of your favourite Molton Brown products
- 25 days holiday + Bank Holidays
- A day off for your birthday!
- A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Private Medical / Healthcare Plan
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)
The Store Manager role:
- A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution
- Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI’s and business profit through inspirational motivation
- Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver
- Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential
The Perfect Store Manager Candidate:
- Minimum of 2 years retail management experience
- Experience within the fragrance and beauty retail environment is desirable
- An engaging and successful leader
- Proven commercial acumen and P&L accountability
- Customer Centric approach
- Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit
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Store Manager (6 month FTC) employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (6 month FTC)
✨Tip Number 1
Familiarise yourself with the Kao Way and Molton Brown's commitment to quality and ethics. Understanding their corporate philosophy will help you align your values with theirs, which is crucial in interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any specific achievements in driving sales or improving customer experiences that relate to the luxury retail sector.
✨Tip Number 3
Research the latest trends in the fragrance and beauty industry. Being knowledgeable about current market dynamics can set you apart and demonstrate your passion for the role during discussions.
✨Tip Number 4
Network with current or former employees of Molton Brown or Kao. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Store Manager (6 month FTC)
Some tips for your application 🫡
Understand the Company Values: Familiarise yourself with Kao's corporate philosophy, the Kao Way. Highlight how your personal values align with their commitment to integrity, innovation, and respect in your application.
Tailor Your CV: Ensure your CV reflects your retail management experience, particularly in the fragrance and beauty sector. Emphasise any achievements related to sales targets, team leadership, and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your ability to lead a team. Use specific examples from your past experiences to demonstrate your strategic thinking and customer-centric approach.
Highlight Relevant Skills: In your application, make sure to mention your commercial acumen, P&L accountability, and flexibility in working arrangements. These are key attributes that the company is looking for in a Store Manager.
How to prepare for a job interview at AFM - Association Française du Marketing
✨Show Your Passion for Luxury
As a Store Manager for Molton Brown, it's crucial to demonstrate your passion for luxury products. Be prepared to discuss your experience in the fragrance and beauty retail environment and how it aligns with the brand's values.
✨Emphasise Customer-Centric Approach
Highlight your customer service philosophy during the interview. Share examples of how you've tailored customer experiences in the past and how you plan to ensure that every customer journey at Molton Brown is exceptional.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've successfully built and developed teams in previous roles. Be ready to provide specific examples of how you've motivated and empowered team members to achieve their full potential.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've driven sales and managed P&L accountability in your previous positions, showcasing your commercial acumen.