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- Tasks: Lead the Crew Systems Solutions team to optimise operational systems and ensure smooth daily operations.
- Company: Join Jet2.com and Jet2holidays, an award-winning airline known for unforgettable travel experiences.
- Benefits: Enjoy competitive salary, annual pay reviews, colleague discounts, and a generous bonus scheme.
- Why this job: Be part of a dynamic team redefining travel while driving innovation and efficiency in operations.
- Qualifications: Experience in airline operations, system management, and strong leadership skills are essential.
- Other info: This full-time role offers a chance to make a real impact in the aviation industry.
The predicted salary is between 43200 - 72000 ÂŁ per year.
General Manager – Crew Systems Solutions
Join to apply for the General Manager – Crew Systems Solutions role at Jet2.com and Jet2holidays
General Manager – Crew Systems Solutions
1 day ago Be among the first 25 applicants
Join to apply for the General Manager – Crew Systems Solutions role at Jet2.com and Jet2holidays
Jet2.com and Jet2holidays are always looking for great people to join our award-winning team of colleagues.
We’re looking to hire a General Manager – Crew System Solutions to join our Operations Systems Solutions Team.
Reporting to the Head of operations Systems Solutions, the General Manager – Crew System Solutions is responsible for the reliable provision, proactive management, and constant evolution of the operationally-critical system solutions used for; Crew Establishment Planning, Crew Planning, Crew Training, Crew Tracking, Crew Travel, Crew Engagement, Crew Pay, and much more.
This pivotal role oversees the delivery and optimisation of complex system solutions to support operational teams across the business, ensuring efficiency through automation, seamless configuration, data integration and user workflows.
The General Manager – Crew Systems Solutions will lead a team of System Managers, Supervisors and Specialists, manage third-party vendors, and ensure all service levels are met while continuously adapting systems to evolving business needs. They will also drive strategic enhancements through well-evidenced business cases and expertly delivered implementation projects—ensuring innovation without disrupting operations.
As our General Manager – Crew Systems Solutions, you’ll have access to a wide range of benefits including;
- Competitive salary, with annual pay review
- Colleague discounts on Jet2holidays and Jet2.com flights
- Generous Discretionary Bonus Scheme
- Contributory pension scheme
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We really drive forward a customer first ethos, creating unforgettable package holidays and flights. We could not do it without our wonderful people.
What You’ll Be Doing
- System Operations & Reliability: Ensure high system availability, smooth daily operations, usability, and technical reliability, while validating failover strategies and maintaining consistent data quality and integrity.
- Change Management & Implementation: Oversee feature releases and software updates, manage testing environments, enforce change control processes, and support business adoption through seamless, disruption-free implementation.
- Strategic Development & Integration: Drive delivery of new systems aligned with business growth, ensure processes and workflows are backed by relevant data integrations, and foster strong relationships among system stakeholders.
- Governance & Compliance: Lead service reviews, regulate user access controls, uphold compliance standards, and ensure systems are securely configured to support optimal performance and accountability.
What You’ll Have
- Airline Operations Expertise: Deep understanding of airline operations, ideally within Jet2.com, paired with insight into the company’s strategic direction, values, and objectives.
- Systems & Technical Proficiency: Proven experience managing diverse system technologies and platforms, with strong capabilities in data administration, system configuration, and infrastructure dependencies.
- Project Delivery & Change Leadership: Skilled in driving successful projects from concept to completion, ensuring alignment with business goals and delivering measurable outcomes.
- Communication & Team Leadership: Exceptional communicator with a talent for people management, fostering collaboration and guiding teams effectively across departments.
Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Airlines and Aviation
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General Manager - Crew Systems Solutions employer: Jet2.com and Jet2holidays
Contact Detail:
Jet2.com and Jet2holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Crew Systems Solutions
✨Tip Number 1
Familiarise yourself with Jet2.com's operational systems and their specific needs. Understanding the intricacies of crew management solutions will give you an edge in discussions during interviews.
✨Tip Number 2
Network with current or former employees of Jet2.com to gain insights into the company culture and expectations for the General Manager role. This can provide valuable context that may not be evident from the job description.
✨Tip Number 3
Prepare to discuss your experience with project delivery and change management in detail. Be ready to share specific examples of how you've successfully led teams through system implementations and improvements.
✨Tip Number 4
Showcase your communication skills by preparing thoughtful questions about the team dynamics and collaboration within the Operations Systems Solutions Team. This demonstrates your interest in leadership and teamwork.
We think you need these skills to ace General Manager - Crew Systems Solutions
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the General Manager - Crew Systems Solutions position. Tailor your application to highlight relevant experience in airline operations and system management.
Craft a Compelling CV: Your CV should clearly showcase your experience in managing system technologies and leading teams. Use specific examples that demonstrate your project delivery skills and your ability to drive change within an organisation.
Write a Strong Cover Letter: In your cover letter, express your passion for the airline industry and how your expertise aligns with Jet2.com’s values and objectives. Highlight your communication skills and your ability to foster collaboration across departments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Jet2.com and Jet2holidays
✨Showcase Your Airline Operations Expertise
Make sure to highlight your understanding of airline operations, especially if you have experience with Jet2.com. Be prepared to discuss how your insights align with the company's strategic direction and values.
✨Demonstrate Systems & Technical Proficiency
Prepare to talk about your experience managing diverse system technologies and platforms. Discuss specific examples of data administration, system configuration, and how you've handled infrastructure dependencies in past roles.
✨Emphasise Project Delivery Skills
Be ready to share examples of successful projects you've led from concept to completion. Focus on how these projects aligned with business goals and the measurable outcomes they achieved.
✨Exhibit Strong Communication & Team Leadership
Highlight your communication skills and ability to manage teams effectively. Prepare to discuss how you've fostered collaboration across departments and guided teams through challenges.
