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- Tasks: Lead a new store, inspire your team, and create unforgettable customer experiences.
- Company: Join Rituals UK & Ireland, a B Corp committed to positive social impact.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be part of a vibrant culture that values motivation, connection, and personal growth.
- Qualifications: Previous retail or hospitality management experience and strong people skills required.
- Other info: This is a full-time role at the exciting new Westwood Cross Shopping Centre.
The predicted salary is between 28800 - 42000 £ per year.
Store Manager – Broadstairs Westwood Cross (40 hours)
Join to apply for the Store Manager – Broadstairs Westwood Cross (40 hours) role at Rituals UK & Ireland (B Corp)
Store Manager – Broadstairs Westwood Cross (40 hours)
1 day ago Be among the first 25 applicants
Join to apply for the Store Manager – Broadstairs Westwood Cross (40 hours) role at Rituals UK & Ireland (B Corp)
Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop\’s success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?
Share your talents
This position is for our brand new store opening in the Westwood Cross Shopping Centre!
Address: Westwood Cross Shopping Centre, Broadstairs, Kent, CT10 2BF
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!
You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!
You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated.
On Top Of That, You Have
- Prior relevant Store Manager experience or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Industries
Cosmetics
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Store Manager - Broadstairs Westwood Cross (40 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Broadstairs Westwood Cross (40 hours)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and customer experience philosophy. Understanding their approach to customer service will help you align your leadership style with their expectations.
✨Tip Number 2
Prepare to discuss your previous experience in managing teams and driving sales. Be ready to share specific examples of how you've motivated staff and improved customer satisfaction in past roles.
✨Tip Number 3
Showcase your problem-solving skills by thinking of potential challenges the new store might face and how you would address them. This demonstrates your proactive approach and readiness for the role.
✨Tip Number 4
Engage with the local community and understand the demographics of the Westwood Cross Shopping Centre. This knowledge can help you tailor your management strategies to better serve the customers in that area.
We think you need these skills to ace Store Manager - Broadstairs Westwood Cross (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, particularly any previous Store Manager roles. Emphasise your people management skills and any achievements related to customer satisfaction and sales.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating exceptional customer experiences and leading teams. Use specific examples from your past roles to demonstrate how you have motivated teams and achieved performance targets.
Showcase Leadership Skills: Highlight your decision-making and problem-solving abilities in your application. Provide examples of how you've successfully led a team, managed inventory, or improved store operations in previous positions.
Research Rituals: Familiarise yourself with Rituals' brand values and their approach to customer service. Mention these insights in your application to show your genuine interest in the company and how you align with their mission.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for Customer Experience
As a Store Manager, your role revolves around creating exceptional customer experiences. Be prepared to share specific examples of how you've enhanced customer satisfaction in previous roles, and demonstrate your enthusiasm for delivering top-notch service.
✨Highlight Your Leadership Skills
Rituals values inspiring leadership. Discuss your experience in motivating and coaching team members. Share stories that illustrate how you've successfully led a team to achieve sales targets and fostered a positive work environment.
✨Prepare for Behavioural Questions
Expect questions that assess your decision-making and problem-solving abilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing how you've tackled challenges in past roles.
✨Emphasise Team Connection and Wellbeing
Rituals places importance on employee wellbeing and engagement. Be ready to discuss how you’ve built strong relationships with your team, celebrated successes, and implemented initiatives that promote a healthy work-life balance.
