Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support young people and vulnerable adults to become confident, independent travellers.
- Company: Join Norfolk County Council and make a real difference in your community.
- Benefits: Enjoy flexible working, generous holidays, and employee discounts on everyday essentials.
- Why this job: Experience the rewarding journey of helping others gain independence and confidence.
- Qualifications: A full driving licence and access to a car are essential.
- Other info: Roles available include permanent and temporary positions across Norfolk.
The predicted salary is between 25584 - 27269 £ per year.
Job Description
3 posts | TITAN Travel Mentor | 8612 | 1 x permanent contract, 2 x temporary contracts until end of September 2025 | 37 hours per week | £25,584 to £27,269 per annum | Grade E | Countywide
We are looking to recruit engaging and motivational TITAN Travel Mentors to our successful team.
We Currently Have Three Roles Available
2 x temporary posts across Norfolk
1 x permanent post in the City & South locality
Please indicate in your application which post(s) you are interested in.
As a Travel Mentor, you will travel in the community, therefore, a full driving licence and access to a car is required.
As a TITAN Travel Mentor, you will support young people with Special Educational Needs and Disabilities (SEND) and vulnerable adults to become confident, independent travellers. Travel Independence Training Across Norfolk (TITAN) is a comprehensive programme that offers training, both in schools and in the community. It empowers the individual to become part of their community, opening a world of new opportunities to take part in further education and employment as well as becoming more socially active.
The role is extremely rewarding, and you will see a real positive change in the people you support. Engaging with someone who may never have travelled independently before and seeing their confidence grow is always great to see. You will be delivering a range of support which enables individuals to overcome barriers. Supporting them to believe in their potential and develop their skills to become independent travellers.
TITAN travel training is truly bespoke and therefore flexibility is a key skill for our Travel Mentors. You will enjoy working with people and being in the local community each day. As well as building a good rapport with trainees you also need to be able to work well with families, carers, and other key stakeholders to build positive relationships.
This role is predominantly based in the community, however, the service practices hybrid working where you split your working time between one or more workplace and remote locations such as your home. Our technology platform and equipment will enable you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
Although the role will take place during core hours, occasional evening and weekend work may be required to attend events where you will promote the TITAN travel training offer.
You can find out more about the work we do and the role of a TITAN Travel mentor here TITAN travel training – Norfolk County Council
The role requires an enhanced adult and child DBS check.
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
These are some benefits you can enjoy by working for Norfolk County Council:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
- Financial benefits such as:
- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
You can find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 24 July 2025
All other applicants closing date: 30 July 2025 #J-18808-Ljbffr
TITAN Travel Mentors (8612) employer: Adult Learning
Contact Detail:
Adult Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TITAN Travel Mentors (8612)
✨Tip Number 1
Familiarise yourself with the specific needs of young people with Special Educational Needs and Disabilities (SEND). Understanding their challenges and how to support them in becoming independent travellers will set you apart as a candidate.
✨Tip Number 2
Highlight any previous experience you have in mentoring or working with vulnerable groups. Sharing real-life examples of how you've positively impacted someone's life can demonstrate your suitability for the role.
✨Tip Number 3
Showcase your flexibility and adaptability, as these are key skills for a Travel Mentor. Be prepared to discuss situations where you've had to adjust your approach to meet the needs of individuals or changing circumstances.
✨Tip Number 4
Engage with the local community and understand the resources available for individuals with SEND. This knowledge can help you build rapport with trainees and their families, making you a more attractive candidate.
We think you need these skills to ace TITAN Travel Mentors (8612)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a TITAN Travel Mentor. Highlight your relevant experiences that align with supporting individuals with Special Educational Needs and Disabilities (SEND).
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the role. Emphasise any previous work with vulnerable groups, community engagement, or mentoring roles to showcase your suitability.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your interest in the position but also demonstrates your understanding of the challenges faced by the individuals you will support. Share specific examples of how you have helped others gain confidence and independence.
Highlight Flexibility and Communication Skills: Since the role requires flexibility and strong communication with various stakeholders, make sure to provide examples of how you have successfully navigated similar situations in the past. This could include working with families, carers, or community organisations.
How to prepare for a job interview at Adult Learning
✨Show Your Passion for Mentoring
Make sure to express your enthusiasm for supporting young people and vulnerable adults. Share any relevant experiences where you've helped others gain confidence or independence, as this will resonate well with the interviewers.
✨Demonstrate Flexibility
Since the role requires adaptability, be prepared to discuss situations where you've had to adjust your approach. Highlight your ability to work in various environments, whether it's in schools, the community, or remotely.
✨Highlight Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've built rapport with individuals, families, and other stakeholders. This will show that you can foster positive relationships essential for a Travel Mentor.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as supporting someone who is anxious about travelling independently. Think through your responses in advance to demonstrate your problem-solving skills and empathy.
