Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, handle transactions, and ensure a delightful shopping experience.
- Company: Walgreens is a leading pharmacy chain dedicated to customer service and community health.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for personal development.
- Why this job: Join a vibrant team, gain retail experience, and make a positive impact on customers' lives.
- Qualifications: Fluency in English and a willingness to work flexible hours are essential.
- Other info: Previous retail experience is preferred but not required; training will be provided.
Join to apply for the Customer Service Associate – Temporary role at Walgreens
1 month ago Be among the first 25 applicants
Join to apply for the Customer Service Associate – Temporary role at Walgreens
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $15 – $17.5 / Hourly
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
Referrals increase your chances of interviewing at Walgreens by 2x
Get notified about new Customer Service Specialist jobs in Norfolk, MA.
Massachusetts, United States $41,600.00-$45,760.00 3 weeks ago
Customer Service Specialist – TOPO (Hybrid)
Call Center Reservations Agent Encore Boston Harbor
Guest Services Coordinator – Dunkin’ and Baskin-Robbins
Customer Service Representative – 24 hours/week
Customer Success Representative – Hybrid
Showroom Customer Service Representative
Franklin, MA $45,000.00-$54,000.00 17 hours ago
Call Center Associate I – Lottery (Home/Remote, RI
Providence County, RI $43,680.00-$46,800.00 1 week ago
Customer Service Representative – Mercedes-Benz of Westwood
Call Center Reservations Agent Encore Boston Harbor
Call Center Reservations Agent (Part Time)
Customer Service – Booking Hotels | Work From Home
Customer Service Specialist Full & Part Time with PAID TRAINING
Sr. Manager, Global Contact Center Operations, Commercial Customer Service Excellence
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Customer Service Associate - Temporary employer: Walgreens
Contact Detail:
Walgreens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Associate - Temporary
✨Tip Number 1
Familiarise yourself with Walgreens' customer service philosophy. Understanding their approach to customer interactions will help you align your responses during interviews and demonstrate that you can embody their values.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or resolve complaints, as these situations are likely to come up in interviews. Showing that you can think on your feet is crucial.
✨Tip Number 3
Network with current or former Walgreens employees. They can provide insights into the company culture and what hiring managers look for, giving you an edge in your application process.
✨Tip Number 4
Be prepared to discuss your availability. Since the role requires flexibility, being upfront about your schedule and willingness to work evenings and weekends can make you a more attractive candidate.
We think you need these skills to ace Customer Service Associate - Temporary
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Service Associate at Walgreens. Highlight your ability to engage with customers and provide excellent service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service or retail. Emphasise any previous roles where you demonstrated strong interpersonal skills and the ability to resolve customer issues effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of Walgreens' commitment to customer service. Mention specific examples from your past experiences that align with the job description.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is accurate and complete.
How to prepare for a job interview at Walgreens
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you resolved issues or provided exceptional service.
✨Demonstrate Your Flexibility
The job requires a willingness to work flexible hours, including evenings and weekends. Be ready to express your availability and any past experiences that showcase your adaptability in a retail environment.
✨Familiarise Yourself with Walgreens' Values
Research Walgreens' customer service principles and values. During the interview, mention how you align with their commitment to delivering a delightful customer experience and how you can contribute to that goal.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific customer scenarios. Practice responses to common situations, such as dealing with difficult customers or managing multiple tasks at once, to demonstrate your problem-solving skills.
