Shift Leader

Shift Leader

Lancaster Full-Time No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver top-notch customer service in a fun environment.
  • Company: Join Papa John's, where diversity is our strength and pizza is our passion!
  • Benefits: Enjoy flexible hours, 50% off pizza, and 100% paid tuition for online degrees.
  • Why this job: Kickstart your career with growth opportunities and a supportive pizza family culture.
  • Qualifications: Must be 18+, with a GED or High School Diploma preferred; basic math skills required.
  • Other info: Work nights and weekends; enjoy ongoing training in leadership and business management.

Join to apply for the Shift Leader role at Papa Johns

1 week ago Be among the first 25 applicants

Join to apply for the Shift Leader role at Papa Johns

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John\’s team today!

Do you want to be known as a team leader who ensures customers receive a world class service experience? Can you put together the winning team? As an Hourly Shift Leader, you will lead a restaurant team in a fun, flexible work environment.

At Papa Johns, people are always our top priority. Our secret ingredient is YOU. Working with Papa Johns is a great place to start your career. Many Hourly Shift Leaders have gone on to become General Managers and beyond! You will improve on the skills you have, and we\’ll teach you some new ones too. We are more than just a pizza company; we\’re a pizza family.

Papa Johns Offers

  • Benefits*- Medical, Dental, Paid Vacation, and 401(k)
    • *Benefits vary based off hours worked and position
  • Paid Weekly
  • Dough & Degrees – 100% Paid Tuition through numerous online Universities
  • Flexible Hours
  • 50% off Pizza Discounts
  • Direct Deposit and Debit (Pay) Cards
  • On-going Training Programs in Leadership, Business Management, and People Development to name just a few
  • \”\”Ingredient YOU!\”\” recognition program: awards and cards for being awesome
  • PerkSpot Discount Program**: vast array of discounts, including cell phone service, movie tickets, auto insurance, roadside assistance, tire and auto repair, new cars, travel and so many more
    • **Discounts will vary geographically and are subject to change
    • Benefits vary based off hours worked and position

    Critical Ingredients

    You will need to be at least 18 years old, with a GED or High School Diploma preferred. You will need to possess basic math and solid problem-solving skills. Nights and weekends are very busy, so you will need to have the ability and desire to work those shifts. Lastly, you will need to be able to lift or move up to 25 pounds and stand for prolonged periods.

    We\’ve covered the basics here, but we\’ll have more details for you once you apply. Apply today and let\’s do this!

    Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

    Papa John\’s is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) – Right to Work Poster (English) – E-Verify Poster (Spanish) – Right to Work Poster (Spanish) Papa John\’s is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.

    Seniority level

    • Seniority level

      Entry level

    Employment type

    • Employment type

      Full-time

    Job function

    • Job function

      Management and Manufacturing

    • Industries

      Restaurants

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    Shift Leader employer: Papa Johns

    At Papa John's, we pride ourselves on being more than just a pizza company; we're a family that values diversity and teamwork. As a Shift Leader in Lancaster, you'll enjoy a fun and flexible work environment with opportunities for career advancement, comprehensive benefits including medical and tuition assistance, and a culture that recognises and rewards your contributions. Join us to lead a passionate team dedicated to delivering world-class service while enjoying perks like pizza discounts and ongoing training in leadership and business management.
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    Contact Detail:

    Papa Johns Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Shift Leader

    ✨Tip Number 1

    Familiarise yourself with Papa John's values and culture. Understanding their commitment to diversity and customer service will help you align your responses during the interview, showcasing how you can contribute to their team.

    ✨Tip Number 2

    Highlight any previous leadership experience you have, even if it's informal. Discussing how you've successfully led a team or managed a project can demonstrate your potential as a Shift Leader.

    ✨Tip Number 3

    Prepare to discuss your problem-solving skills. Since the role requires handling busy shifts and customer issues, think of examples where you've effectively resolved challenges in a fast-paced environment.

    ✨Tip Number 4

    Be ready to express your enthusiasm for the food industry and working flexible hours. Showing that you're excited about the role and willing to work nights and weekends can set you apart from other candidates.

    We think you need these skills to ace Shift Leader

    Leadership Skills
    Customer Service Orientation
    Team Management
    Problem-Solving Skills
    Basic Math Skills
    Communication Skills
    Time Management
    Flexibility
    Ability to Work Under Pressure
    Conflict Resolution
    Adaptability
    Training and Development Skills
    Organisational Skills
    Ability to Lift and Move Up to 25 Pounds

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Leader at Papa John's. Highlight your leadership skills and customer service experience in your application.

    Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous management or team-leading roles, as well as your ability to work in a fast-paced environment.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your unique qualities can contribute to the team and enhance the customer experience at Papa John's.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Papa Johns

    ✨Show Your Leadership Skills

    As a Shift Leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a group, resolved conflicts, or motivated others to achieve their goals.

    ✨Understand the Company Culture

    Papa John's values diversity and teamwork. Familiarise yourself with their mission and values, and be ready to discuss how you can contribute to their positive work environment and enhance customer service.

    ✨Prepare for Scenario Questions

    Expect questions that assess your problem-solving skills and ability to handle busy shifts. Think of scenarios where you had to make quick decisions under pressure, and be ready to explain your thought process.

    ✨Ask Insightful Questions

    At the end of the interview, show your interest by asking thoughtful questions about the role, team dynamics, or training opportunities. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.

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