Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a high-performing team to enhance client experiences and drive strategic growth.
- Company: Join a leading global business based in Edinburgh, specialising in financial services.
- Benefits: Enjoy a competitive salary and a comprehensive benefits package.
- Why this job: Shape client strategies and influence industry standards while working with top-tier clients.
- Qualifications: Senior experience in account management or fund administration is essential.
- Other info: Core-Asset Consulting values diversity and welcomes applications from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Job Description:
We are working on an exciting opportunity for a Head of Account Management to join the team at a leading global business.Based in their Edinburgh team, you will be a senior level individual to lead, shape and drive the service proposition to strategic clients, managing a high performing team and oversee the client experience from implementation through to future growth.
Skills/Experience:
- Create and lead a team that is capable and focussed on delivering, consistently an industry-recognised, best in class account management proposition to ensure high levels of client satisfaction.
- Manage relationships with Executive-level client contacts and other stakeholders and work closely across internal teams including marketing, sales and to ensure market messaging is understood, and that client feedback and strategic priorities are embedded in the coverage model.
- Be accountable for the overall client experience, retention, and satisfaction for assigned client base and ensuring engagement with assigned client base at C-suite and board level on needs and capabilities specific to client strategy, new regulation, product development and other solutions to establish an early adopter advantage.
- Support the client executive team with the creation and delivery of the strategic level client plan and ensures adherence to client governance and oversight model for assigned client base, including client due diligence, service reviews, change, etc.
- Oversee execution of service delivery to clients including service improvement and remediation plans, as applicable, as well as Product delivery and Change management.
Core Responsibilities:
- Senior level experience in managing fund administration/investment operations, senior strategic level change or client management.Experience in business development beneficial
- Client relationship and management expertise with excellent communication and presentation skills, including an ability to lead and manage executive-level meetings, influence strategic priorities and to successfully effect change
- Strong proven people management experience
- Fully proficient in understanding the regulations that drive the industry and in particular those that govern client management, in addition to a sound understanding of controls, risk management (product and market) and mitigation techniques
Benefits:
- A highly competitive salary
- Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16171
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we\’re committed to protecting and respecting your privacy.Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.We may change this policy from time to time, so please check this policy occasionally to ensure that you\’re happy with any changes.
By engaging with us (either by applying for a job we\’re advertising, registering through our website, or getting in touch with our business) you\’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.For further information, please refer to our full Privacy Statement available on our website
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM
#J-18808-Ljbffr
Head of Account Management employer: Core-Asset Consulting Ltd
Contact Detail:
Core-Asset Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Account Management
✨Tip Number 1
Network with professionals in the asset management and investment operations sectors. Attend industry events or webinars to connect with potential colleagues and clients, as personal connections can often lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the latest regulations and trends affecting client management in the financial services sector. This knowledge will not only enhance your conversations with executive-level contacts but also demonstrate your commitment to staying informed.
✨Tip Number 3
Prepare to discuss your experience in leading high-performing teams and managing client relationships at a strategic level. Be ready to share specific examples of how you've influenced change and improved client satisfaction in previous roles.
✨Tip Number 4
Research the company’s current client base and their service offerings. Understanding their market position and challenges will allow you to tailor your approach and show how you can add value to their account management strategy.
We think you need these skills to ace Head of Account Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client relations. Emphasise your leadership skills and any previous successes in managing high-performing teams.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Discuss how your experience aligns with the responsibilities of leading a team and managing executive-level client relationships.
Showcase Relevant Skills: In your application, clearly demonstrate your understanding of industry regulations and risk management. Provide examples of how you've successfully influenced strategic priorities in past roles.
Highlight Communication Abilities: Since excellent communication is key for this role, include examples of your experience in leading executive-level meetings and how you’ve effectively managed client expectations and satisfaction.
How to prepare for a job interview at Core-Asset Consulting Ltd
✨Understand the Company and Its Clients
Before your interview, research the company thoroughly. Understand their client base, especially at the C-suite level, and be prepared to discuss how you can enhance their client management strategies.
✨Showcase Your Leadership Skills
As a Head of Account Management, you'll need to lead a high-performing team. Be ready to share examples of how you've successfully managed teams in the past, focusing on your approach to fostering a culture of excellence and accountability.
✨Prepare for Executive-Level Discussions
Since you'll be managing relationships with executive-level clients, practice articulating your thoughts clearly and confidently. Prepare to discuss how you would influence strategic priorities and effect change within the organisation.
✨Demonstrate Industry Knowledge
Familiarise yourself with the regulations and market trends that impact client management in the financial services sector. Be prepared to discuss how this knowledge can help the company maintain compliance and improve client satisfaction.
