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- Tasks: Manage scheduling for repairs and empty homes, ensuring smooth operations.
- Company: NuWave Government Solutions is a not-for-profit housing association serving over 20,000 people in Greater Manchester.
- Benefits: Enjoy flexible part-time hours and a supportive, inclusive work culture.
- Why this job: Make a real difference in your community while developing valuable skills in a rewarding environment.
- Qualifications: Previous planning experience and good IT skills are essential; customer care knowledge is a plus.
- Other info: We welcome diverse applicants and encourage women to apply in underrepresented areas.
The predicted salary is between 10000 - 12000 ÂŁ per year.
Join to apply for the Planner (Maintenance / Repairs) role at NuWave Government Solutions (NuGOV)
6 days ago Be among the first 25 applicants
Join to apply for the Planner (Maintenance / Repairs) role at NuWave Government Solutions (NuGOV)
Permanent, Part Time
Hours 14.5 (1pm 4:30pm Monday toThursday and 1pm 3:30pm Friday)
Salary: ÂŁ10,117.13 pro rata per annum
Manchester, Greater Manchester Hybrid
Permanent, Part Time
Hours 14.5 (1pm 4:30pm Monday toThursday and 1pm 3:30pm Friday)
Closing date: 7th August 2025
Interview date: 14th August 2025
Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, its no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.
As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build more affordable new homes, make a difference in the communities we serve, and support our colleagues to enjoy work, learn and grow.
This role will help us to do this by managing the day-to-day appointments for empty properties and provide appropriate support to minimise void times.
In this role, you will be responsible for
- Scheduling for Responsive Repairs and for pre-inspections.
- Scheduling for Empty Homes
- Liaising with operatives by telephone throughout the day, to ensure that all appointments and target dates are met
- Maintain a comprehensive knowledge of and work to a high standard on the Opti-Time system. This will have a direct impact on the performance indicators of the company and allow accurate monitoring for the Gas, Responsive Repairs and Empty Homes Operatives.
- Providing Administration support
We Need People Who Are / Have
- Previous experience in a similar role within planning
- Ideally experience in of working in a housing or a Social Housing environment
- Good IT abilities (Microsoft Office Suite) and ideally experience using a Dynamic Scheduler (Opti-time or similar)
- A good understand the disciplines of customer care
Everyones welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. We also encourage applications from females across the association in areas where we are underrepresented like Trades and Construction.
If you want to be part of our team and help us make a difference, wed love to hear from you.
#RepairsPlanner #Planningjobs #plannerjobs #scheduler #schedulingjobs #Manchesterjobs #recruiting #housingjobs
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Planner (Maintenance / Repairs) employer: NuWave Government Solutions (NuGOV)
Contact Detail:
NuWave Government Solutions (NuGOV) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner (Maintenance / Repairs)
✨Tip Number 1
Familiarise yourself with the Opti-Time system or similar dynamic scheduling tools. Since this role heavily relies on scheduling for repairs and empty homes, having a solid understanding of how these systems work will give you an edge during the interview.
✨Tip Number 2
Brush up on your customer care skills. The job description highlights the importance of customer care, so be prepared to discuss how you've successfully managed customer interactions in previous roles.
✨Tip Number 3
Network with professionals in the housing sector. Engaging with others in the industry can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Research NuWave Government Solutions' values and mission. Understanding their commitment to community and inclusivity will help you align your responses during the interview, showcasing that you're a good cultural fit.
We think you need these skills to ace Planner (Maintenance / Repairs)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Planner (Maintenance / Repairs) role. Highlight your relevant experience in planning and scheduling, especially in a housing or social housing environment.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your IT abilities, particularly with Microsoft Office Suite and any experience with scheduling software like Opti-Time.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in the community. Mention specific examples of how your previous roles have prepared you for this position and how you can contribute to the organisation's goals.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at NuWave Government Solutions (NuGOV)
✨Show Your Planning Experience
Make sure to highlight any previous experience you have in planning, especially within a housing or social housing environment. Be ready to discuss specific examples of how you've successfully managed schedules and appointments in the past.
✨Demonstrate IT Proficiency
Since the role requires good IT abilities, particularly with Microsoft Office and scheduling software like Opti-Time, be prepared to talk about your technical skills. You might even want to mention any relevant projects where you used these tools effectively.
✨Emphasise Customer Care Understanding
Understanding customer care is crucial for this role. Think of examples where you've gone above and beyond to ensure customer satisfaction, and be ready to share these stories during your interview.
✨Align with Company Values
NuWave Government Solutions values inclusivity and making a difference in the community. Research their mission and values, and be prepared to discuss how your personal values align with theirs. This will show that you're not just looking for a job, but that you genuinely want to contribute to their goals.
