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- Tasks: Support fee earners by managing diaries, emails, and documentation.
- Company: Join Williams Lea, a global leader in business support services with a diverse workforce.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible hybrid working options.
- Why this job: Be part of a dynamic team that values initiative and offers career development opportunities.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: This is a part-time, permanent role with a supportive and inclusive company culture.
The predicted salary is between 20000 - 28000 £ per year.
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Personal Assistant, Royal Leamington Spa
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Client:
Williams Lea
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a6c7a3185ed3
Job Views:
11
Posted:
01.08.2025
Expiry Date:
15.09.2025
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Job Description:
Personal Assistant
Contract: Part-Time, Permanent
Shifts: 29 hours per week, Monday – Friday, 11am-5:30pm with a 40 minute unpaid break
Work model: Hybrid – office-based Tuesday to Thursday with the option to work from home Monday and Friday, depending on business requirements (flexibility required)
Williams Lea seeks a Personal Assistant to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of role
The Personal Assistant’s principal role is to provide enhanced, proactive support to a team of fee earners enabling them to operate efficiently, reducing their time spent on administrative tasks as much as possible. The Personal Assistant and their support will enable fee earners to provide seamless legal services to their clients, helping them to maximise the amount of time they are able to spend on fee earning tasks.
The support provided needs to be seamless and of a high standard. The individual is expected to use a high degree of self-management, initiative, proactiveness and can maintain a high level of confidentiality and professionalism.
The Personal Assistant will act as workflow manager for other support services. This includes delegating and supervising the completion of document production, file management and copying/scanning tasks which are primarily undertaken by other relevant business support services, e.g. Office Services / Legal Admin.
Key responsibilities
- Providing direct to support to a number of fee earners
- Proactively liaising with fee earners to discuss their workloads, deadlines and any upcoming projects
- Proactively managing complex diaries and key dates, including co-ordinating fee earner movements and making travel arrangements
- Effectively and proactively monitoring fee earner mailboxes
- Preparing high quality documentation such as covering letters, spreadsheets and reports as required
- Organising internal and external meetings – arranging meeting rooms and requesting catering
- Monitoring and responding to emails in a professional and timely manner
- Managing external telephone calls on behalf of the team
- Liaising with clients via email, telephone and in person where required and acting as a point of contact alongside the fee earners, adhering to firm’s standards for client care
- Promptly and accurately opening new files within the firm’s Practice Management System
- Delivering an exceptional electronic and hard copy file management service,
- Undertaking necessary file closure activities
- Proactively taking action ahead of critical diary dates
- Co-ordinating the completion of high-quality document production output
- Efficiently delegating tasks to the relevant support teams with adequate instructions and clear deadlines, such as photocopying, scanning, couriers, letters/faxes etc.
- Taking full ownership and accountability of any delegated tasks with relevant support teams or third-party providers and seeing tasks through to completion
- Completing financial tasks such as billing, invoicing, payments, requesting cheques
- Supporting with the collection of outstanding payments from clients and/or third parties
- Regularly reviewing and moving forward the team case report to ensure financials and AML / compliance requirements are in order – liaising with clients where required
- Processing fee earner expenses
- Managing the production of official documents including bundles, court papers, originals and any other relevant documents
- Using third party systems, portals or websites to undertake department specific tasks – e.g. Land Registry, InfoTrack, C-E filing, Companies House, OPG – and any other relevant systems, where required
- Liaising with internal departments including finance and compliance
- Prioritising the workload effectively by deadline, importance and time sensitivity
- Actively participating in all relevant training
- Demonstrating flexibility with working practices and processes in line with the business needs, especially in times of pressure or high workload
- Proactively seeking support from peers or team leaders where any gaps in training or knowledge arise, instilling confidence in fee earners and the service provided
- Supporting the wider business where required and necessary, including other members of the wider support and legal teams, both proactively and at the request of the team leaders
- Ensure that personal and team working areas are always kept tidy and professional
- Attend both team and firm wide meetings and trainings where scheduled
- Any other duties within the scope and spirit of the post as required
Personal attributes
- Exceptional standard of written and verbal communication
- Competent with the Microsoft Office suite and all forms of technology
- Flexible and dependable, able to take initiative
- Able to remain calm under pressure and work to tight deadlines and defined SOPs
- Conscientious, approachable and enthusiastic
- Able to quickly build confidence, respect and trust with others
- Have a positive approach to daily tasks and have a solution and service delivery focused working method
- Adaptable to change
- Team player
- Excellent interpersonal skills
- Solutions focused
- Have a high level of confidentiality and integrity
- Exceptional attention to detail
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Health Assessments
- Discounted gym memberships
- Referral Scheme
- On-site restaurant and café
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).
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Personal Assistant employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Assistant
✨Tip Number 1
Familiarise yourself with the specific tools and software mentioned in the job description, such as Microsoft Office and any relevant Practice Management Systems. Being proficient in these will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've effectively managed complex schedules or projects in the past. This could be through anecdotes or scenarios that highlight your ability to prioritise tasks and manage time efficiently.
✨Tip Number 3
Research Williams Lea and understand their business model and client base. Tailoring your conversation during the interview to reflect your knowledge about their operations can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you handle pressure and tight deadlines. Think of specific instances where you maintained professionalism and delivered high-quality work under challenging circumstances, as this is crucial for a Personal Assistant role.
We think you need these skills to ace Personal Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Personal Assistant role. Focus on your organisational abilities, communication skills, and any experience in managing diaries or supporting teams.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description and explain how your background makes you a great fit for those tasks.
Highlight Key Skills: In your application, emphasise your proficiency with Microsoft Office and any other relevant technology. Also, mention your ability to handle confidential information and your experience in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Personal Assistant.
How to prepare for a job interview at Williams Lea
✨Showcase Your Communication Skills
As a Personal Assistant, exceptional written and verbal communication is crucial. During the interview, demonstrate your ability to articulate clearly and professionally. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations.
✨Highlight Your Organisational Abilities
The role requires managing complex diaries and coordinating multiple tasks. Be ready to discuss your organisational strategies and tools you use to stay on top of your workload. Consider sharing specific instances where your organisational skills led to successful outcomes.
✨Demonstrate Proactivity
Employers are looking for someone who can take initiative. Prepare to discuss times when you anticipated needs or solved problems before they escalated. This will show that you can provide proactive support to fee earners, which is a key aspect of the role.
✨Familiarise Yourself with Relevant Technology
Being competent with the Microsoft Office suite and other technology is essential. Before the interview, brush up on any specific software mentioned in the job description. You might be asked about your experience with these tools, so being knowledgeable will give you an edge.
