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- Tasks: Manage customer enquiries and service administration tasks in a dynamic environment.
- Company: Join a leading forklift business in Exeter with a friendly and professional team.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and full training in a supportive environment.
- Why this job: Perfect for those who love customer interaction and want to grow in a fast-paced role.
- Qualifications: Previous admin or reception experience is preferred; strong communication skills are essential.
- Other info: No weekends required, making it ideal for students or those seeking work-life balance.
The predicted salary is between 20800 - 31200 £ per year.
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Service Administrator / Receptionist- Immediately Needed
Location: Exeter
Salary: £26,000 Basic
Hours: Monday to Friday, 8-hour shifts
We are currently recruiting for a Service Administrator / Receptionist to join a leading forklift business based in Exeter. This is a fantastic opportunity to join a friendly and professional team in a customer-facing role.
Working alongside another team member, you’ll be responsible for managing service administration tasks and front-of-house reception duties. The role offers a great balance of administrative work and customer interaction in a fast-paced environment.
Key Responsibilities:
- Handling customer enquiries via phone, email, and in person
- Booking and scheduling service jobs and maintenance visits
- Processing service paperwork and maintaining accurate records
- Supporting the service team with administrative tasks
- Providing a welcoming and professional reception presence
Requirements:
- Previous experience in administration or reception (ideally in a service/engineering environment)
- Strong communication and organisational skills
- Confident using computer systems and managing data
- A positive, customer-focused approach
What’s in it for you?
- Competitive basic salary of £26,000
- Monday to Friday working hours – no weekends
- Supportive team environment and full training provided
Interested?
If you’d like to find out more or apply, please reply to this advert or get in touch today to arrange a chat.
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
Specialising in Plant, Agricultural, Powered Access, Forklift, Lift & Access, Static plant We recruit across the UK for Mobile Plant Engineer, Mobile Plant Fitter, Plant Engineer, Plant Fitter, Agricultural Engineer, Agricultural Mechanic, Powered Access Engineer, Forklift Engineer, MHE Engineer, Generator Engineer.
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Service Administrator/Reception employer: Holt Automotive Recruitment
Contact Detail:
Holt Automotive Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator/Reception
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding the forklift business and the specific services they offer will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Since this role involves a lot of customer interaction, think of scenarios where you can showcase your ability to handle enquiries effectively and maintain a positive attitude, even in challenging situations.
✨Tip Number 3
Network with professionals in the industry. Attend local events or join online forums related to service administration and engineering. This can provide you with valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Prepare questions to ask during the interview. Showing curiosity about the team dynamics, training opportunities, and daily responsibilities can set you apart as a candidate who is not only interested in the job but also in contributing positively to the workplace.
We think you need these skills to ace Service Administrator/Reception
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration or reception roles, especially in service or engineering environments. Emphasise your communication and organisational skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer-focused approach and enthusiasm for the role. Mention specific examples of how you've handled customer enquiries or administrative tasks in the past.
Highlight Technical Skills: Since the role requires confident use of computer systems, mention any relevant software or tools you are familiar with. This could include scheduling software or data management systems.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holt Automotive Recruitment
✨Showcase Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Share specific examples where you successfully handled enquiries or resolved issues, demonstrating your positive and customer-focused approach.
✨Familiarise Yourself with the Company
Research the forklift business and understand their services and values. This will not only help you answer questions more effectively but also show your genuine interest in the company and the role.
✨Highlight Your Organisational Skills
As a Service Administrator/Receptionist, you'll need strong organisational skills. Be ready to discuss how you manage your time and tasks, especially in a fast-paced environment. Consider sharing examples of how you've successfully juggled multiple responsibilities in the past.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in administration or reception, particularly in a service or engineering context. Practising your responses can help you feel more confident and articulate during the interview.
