Information Technology Support Engineer

This range is provided by Harrington Starr. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

£40,000 – £44,000

Position Overview

A leading brokerage based in the City of London is looking to hire a talented Service Desk Analyst to join their established support function. In this role you will act as the first point of contact for employees experiencing IT related issues.

Responsibilities

Daily responsibilities include:

• Resolving queries and troubleshooting technical issues.
• Escalating to specialists when needed.
• Managing technical relationships with internal users.
• Ensuring SLAs are met and customer service levels maintained within an ITIL framework.

Required Skills

• Windows OS
• SCCM
• VDI
• ServiceNOW
• O365, Active Directory

Seniority Level

Associate

Employment Type

Full-time

Job Function

Information Technology

Benefits & Contact

This is a fantastic opportunity to work for a market‑leading financial firm at the forefront of technology. If you want to work for a company that truly invests in its employees, please apply now. For immediate inquiries, contact Harriet Lamplugh de Smith at Harrington Starr on 07906 861860 / harriet@harringtonstarr.com.