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- Tasks: Support learners in their educational journey and create an inclusive environment.
- Company: Join Novus, a leading provider of prison education with over 30 years of experience.
- Benefits: Enjoy 35 days annual leave, retail discounts, and a cycle to work scheme.
- Why this job: Make a real difference in lives while working in a supportive and rewarding environment.
- Qualifications: Level 2 qualifications in Literacy and Numeracy or willingness to achieve them.
- Other info: Permanent, full-time role at HMP Rye Hill, with a commitment to safeguarding and inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about making a real difference in the lives of Learners? We\’re looking for an enthusiastic and dedicated Learning and Support Worker to join our team! If you\’re driven by helping others reach their full potential, providing one-on-one support, and creating an inclusive, nurturing environment, this is your chance to be part of something truly rewarding. Bring your compassion, creativity, and commitment to support our students in their learning journey and empower them to succeed!
We have a great opportunity available to join Novus, our prison education provider at HMP Rye Hill, working as a Learning Support Worker. This role is offered on a permanent, full-time basis, working 37 hours per week.
Who are Novus?
Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated \”Good\” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.
Site Information
HMP Rye Hill Prison is located in the rural setting of Willoughby, which is situated near Rugby in Warwickshire. It is a Category C prison that houses adult male inmates. The prison\’s regime, facilities, and support services are designed to address the diverse needs of its population, promoting rehabilitation and reducing reoffending rates. The prison\’s mission is to provide a secure, safe, and rehabilitative environment that encourages positive change and prepares inmates for a successful reintegration into society.
Role Responsibilities
Please see the attached role profile for an overview of general role responsibilities. Specific details pertaining to the nature of the role are shared during the interview process.
Skills, Qualifications and Experience
To be successful in this role, you will need:
- Hidden Difficulties Level 2 or equivalent (or be willing to work towards within an agreed timeframe)
- To hold Level 2 qualifications in Literacy and Numeracy (or be willing to work towards within an agreed timeframe)
- Achievement of performance targets
- Accurate and timely reporting
- Positive team working
Benefits
- 35 days annual leave plus 8 bank holidays
- 2 hours for wellbeing / personal development per week
- Significant Pension contributions
- Retail Discounts
- Employee Assistance Program
- Cycle to work scheme
Safeguarding
The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.
Equal Opportunities Statement
Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK\’s rich diversity and vibrancy.
The closing date for this job advert is 27/08/2025. However, sometimes the job advert may close early if we receive a good response!
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Student Support Worker employer: Novus
Contact Detail:
Novus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Worker
✨Tip Number 1
Familiarise yourself with Novus and its mission in prison education. Understanding their values and the specific needs of learners in a prison environment will help you demonstrate your passion for making a difference during the interview.
✨Tip Number 2
Prepare to discuss your experience in providing one-on-one support or working with diverse groups. Think of specific examples where you've helped others overcome challenges, as this will showcase your ability to empower students effectively.
✨Tip Number 3
Research the specific challenges faced by learners in a prison setting. Being knowledgeable about these issues will allow you to engage in meaningful conversations during the interview and show that you're ready to contribute positively.
✨Tip Number 4
Network with current or former employees of Novus or similar organisations. They can provide valuable insights into the role and the work culture, which can help you tailor your approach and questions during the interview.
We think you need these skills to ace Student Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Student Support Worker position. Tailor your application to highlight how your skills and experiences align with their needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting learners and your commitment to creating an inclusive environment. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Qualifications: Ensure your CV clearly lists any relevant qualifications, such as Hidden Difficulties Level 2 or equivalent, and your Level 2 qualifications in Literacy and Numeracy. Mention any ongoing training or willingness to achieve these qualifications.
Showcase Your Soft Skills: In your application, emphasise your compassion, creativity, and teamwork abilities. Provide examples of how you've successfully supported others in the past, as these qualities are essential for a Student Support Worker.
How to prepare for a job interview at Novus
✨Show Your Passion for Supporting Learners
Make sure to express your genuine enthusiasm for helping others. Share personal experiences or stories that highlight your commitment to making a difference in learners' lives, especially in challenging environments like prisons.
✨Demonstrate Your Understanding of Inclusivity
Discuss how you would create an inclusive and nurturing environment for all students. Be prepared to give examples of how you've successfully supported diverse learners in the past, showcasing your adaptability and creativity.
✨Highlight Relevant Qualifications and Experience
Be ready to talk about your qualifications, particularly any Level 2 certifications in Literacy and Numeracy. If you're working towards these, mention your plan and motivation to achieve them, as this shows your commitment to professional development.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you've had to support someone through a challenge, and be ready to explain your approach and the outcome.
