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- Tasks: Lead a high-end showroom, ensuring exceptional customer experiences and stunning visual displays.
- Company: Join a prestigious interior design firm known for its luxury offerings and innovative approach.
- Benefits: Enjoy a competitive salary, generous holiday, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values creativity, customer relationships, and community engagement.
- Qualifications: Degree or equivalent experience in luxury retail, with strong sales and communication skills.
- Other info: Evening work may be required; Italian language skills are a plus.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Showroom Manager Location: London Employment Type: Full-Time Industry: Interior Design Salary: Competitive, based on experience Job Summary: We are seeking a Showroom Manager to head up the operations of a high-end showroom in London. This role is ideal for a customer-driven professional with a passion for delivering exceptional customer experiences and a strong eye for visual presentation. The successful candidate will be responsible for managing the showroom, monitoring stock, liaising with business clients, organising events and ensuring the space reflects the brand\’s identity and standards. Key Responsibilities: Sales & Customer Experience. Deliver a premium customer experience through expert product knowledge and personalised service. Build and maintain strong relationships with clients, ensuring repeat business and referrals. Handle customer queries and orders with professionalism and efficiency using a CRM system Organise showroom events aimed at high end business clients Ensure the showroom is impeccably presented at all times, aligned with brand guidelines Maintain strong product knowledge and stay up to date on industry trends and competitorsOperations & Inventory Management Monitor stock levels and coordinate replenishment with internal international teams Maintain accurate inventory records Ensure compliance with health and safety standards and operational procedures.Reporting & Strategy Identify opportunities for improvement and implement strategic initiatives to boost performance.Events & Promotions Plan and execute in-store events Engage with local communities and industry networks to increase brand visibility. Requirements: Degree educated or equivelant Proven experience in a similar showroom, retail or hospitality role (preferably in luxury, interior design, architecture or fashion) Sales-focused mindset with a customer-first approach. Excellent understanding of visual merchandising and showroom operations. Strong organisational and multitasking abilities. Exceptional communication and interpersonal skills. Ability to work some evenings Italian language skills would be beneficial Benefits: Competitive salary, above average holiday entitlement, and performance-based incentives. Potential opportunities for professional development and career progression.We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We\’re committed to protecting the privacy of all our candidates and clients, please visit
Showroom Manager employer: Grafton Recruitment
Contact Detail:
Grafton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager
✨Tip Number 1
Familiarise yourself with the latest trends in interior design and luxury retail. This knowledge will not only help you during interviews but also demonstrate your passion for the industry, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the interior design and luxury sectors. Attend industry events or join relevant online communities to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss your previous experiences in managing showroom operations or similar roles. Highlight specific examples where you improved customer experience or sales, as this will showcase your capability to excel in the position.
✨Tip Number 4
If you have any Italian language skills, be ready to mention them during your conversations. Even if it's not a requirement, it can set you apart from other candidates and show your willingness to engage with a diverse clientele.
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in showroom management, retail, or hospitality, especially in luxury sectors. Emphasise your customer service skills and any achievements that demonstrate your ability to enhance customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for interior design and your understanding of the brand's identity. Mention specific examples of how you've successfully managed a showroom or delivered exceptional customer service in the past.
Highlight Relevant Skills: In your application, focus on key skills such as visual merchandising, inventory management, and event planning. Use specific examples to illustrate your organisational abilities and how you've improved showroom operations.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to manage a high-end showroom. Discuss your vision for creating an exceptional customer experience and how you plan to engage with local communities and industry networks.
How to prepare for a job interview at Grafton Recruitment
✨Showcase Your Customer Service Skills
As a Showroom Manager, your ability to deliver exceptional customer experiences is crucial. Prepare examples of how you've successfully handled customer queries and built strong relationships in previous roles. Highlight your sales-focused mindset and how it has led to repeat business.
✨Demonstrate Your Visual Merchandising Knowledge
Since the role requires a strong understanding of visual presentation, be ready to discuss your experience with showroom operations and visual merchandising. Bring along ideas or examples of how you would enhance the showroom's appearance to align with the brand's identity.
✨Prepare for Operational Questions
Expect questions about inventory management and operational procedures. Be prepared to discuss how you've monitored stock levels and ensured compliance with health and safety standards in past positions. This will show your organisational skills and attention to detail.
✨Engage with Event Planning Experience
The role involves planning and executing in-store events, so share your experience in organising similar events. Discuss how you engaged with local communities and industry networks to increase brand visibility, showcasing your proactive approach to marketing.
