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- Tasks: Maintain and troubleshoot elevators and escalators while ensuring passenger safety.
- Company: Join Otis, the world leader in elevator and escalator manufacturing and service.
- Benefits: Enjoy long-term employment, training, modern work gear, tools, and a company car.
- Why this job: Be part of a diverse team that values innovation and prioritises safety and ethics.
- Qualifications: NVQ 4 or equivalent in lift servicing, a driver's license, and electrical skills required.
- Other info: Work with experienced colleagues and gain valuable skills in a crisis-proof industry.
The predicted salary is between 30000 - 42000 £ per year.
Date Posted : 2024-09-23
Country : United Kingdom
Location :
Otis Birmingham, Black Country House, Rounds Green Road, Oldbury, B69 2DG, UK. Job Title
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and is looking for a Regional Technical Support Engineer for one of our entities located in the Midlands – Birmingham area.
Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.
On a typical day you will :
- Act as a subject matter expert for all things around lift problems and troubleshooting.
- Work with other branches to provide and support with diagnosis of highly complex issues.
- Provide coaching and development to others around technical issues.
What you will need to be successful
- Be qualified to NVQ 4 or equivalent within lift servicing and repairs.
- Hold a driver\’s license.
- You have good skills in electricity and electrical engineering.
- You are a committed professional, with safety as your priority.
- You are comfortable communicating to others.
- You are curious, adaptable, and you know how to work alone or in a team.
- You are comfortable using electronic and digital tools.
What’s In it For Me / Benefits
- You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
- We offer you remuneration in accordance with local financial standards / wage agreement.
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car.
The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.
Apply today to join us and build what’s next!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry\’s largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .
Become a part of the Otis team and help us #Buildwhatsnext!
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Regional Service Technician employer: Otis College of Art and Design
Contact Detail:
Otis College of Art and Design Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Service Technician
✨Tip Number 1
Familiarise yourself with the latest technologies and trends in elevator and escalator systems. Being knowledgeable about current innovations will not only help you stand out but also demonstrate your commitment to the industry.
✨Tip Number 2
Network with professionals in the field, especially those who work at Otis or similar companies. Attend industry events or join relevant online forums to connect with others and gain insights that could be beneficial during your interview.
✨Tip Number 3
Prepare to discuss specific technical challenges you've faced in previous roles. Highlighting your problem-solving skills and ability to troubleshoot complex issues will show that you're ready for the responsibilities of a Regional Service Technician.
✨Tip Number 4
Demonstrate your commitment to safety and ethics during your interactions with the company. Share examples of how you've prioritised safety in your past work, as this aligns closely with Otis's core values.
We think you need these skills to ace Regional Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lift servicing and repairs, as well as any qualifications like NVQ 4. Emphasise your skills in electricity and electrical engineering, and include examples of how you've prioritised safety in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Otis and mention specific aspects of the job description that resonate with you. Discuss your ability to work both independently and as part of a team, and provide examples of your problem-solving skills in technical situations.
Highlight Relevant Skills: When filling out your application, ensure you highlight your communication skills and adaptability. Mention any experience you have with electronic and digital tools, as these are important for the role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Regional Service Technician.
How to prepare for a job interview at Otis College of Art and Design
✨Showcase Your Technical Expertise
As a Regional Service Technician, you'll need to demonstrate your knowledge of lift servicing and repairs. Be prepared to discuss specific technical challenges you've faced and how you resolved them, showcasing your problem-solving skills.
✨Emphasise Safety First
Otis prioritises safety above all else. During the interview, highlight your commitment to safety protocols and any relevant training you've undergone. Share examples of how you've ensured safety in previous roles.
✨Demonstrate Communication Skills
You'll be working with various teams and stakeholders, so effective communication is key. Prepare to discuss how you've successfully communicated complex technical issues to non-technical colleagues or customers in the past.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your troubleshooting abilities. Think of past experiences where you had to diagnose and resolve complex issues, and be ready to explain your thought process and the steps you took.
